Leave a Review Metro Bike Share
All the bad reviews are 100% accurate
I can’t even explain the problems with the bike share/LA metro ****show system I’ve been having. As much as I want to use the metro trains and bikes, the system is too dysfunctional for me to wrestle with.been_there
Avoid at all costs
Took a trip with metro bike share, and returned the bike at the dock. The bike locked into the dock, but did not beep. Obviously I couldn’t get the bike back out, and I couldn’t rent another one because the app thought I still had a bike rented. No one responded to the phone, email, nor text that I sent to metro. I’m still being charged for this ride as we speak with no recourse - I can’t get in contact with anyone. Thank god for some kind strangers, otherwise I’d be stranded miles from home
Just buy a bike, no one cares enough about this service to make it functional or safe.Show lessamsteinitz
Surprisingly affordable
I and my son were visiting LA, and got wanted to explore the city without paying a lot for micro mobility options, after spending $16 for 10 minutes of riding 2 Lyme scooters.
We have discovered Metro City Bikes offering full day of riding option for only $5 per bike!
We rode for 20+ miles around the area and saw a bunch of places using e-bike models which were great for going uphill.
Using the app is straightforward, phone number + CC/ApplePay is sufficient to register and start riding in a few minutes.
Finally returning the bikes to a station and locking them we realized our trips were not ending due to the station being offline. That required a tech support ticket communication, with the picture proof of our returns to get unlocked virtually out of the prior trip. Tech Support was quick to communicate and resolve the issue, but I wish there were less duplicate emails being sent by the system.
Ideally there should be more e-bikes available, and also knowing the battery status through the app would eliminate depleted battery surprises if need to cover many miles.Show lessLexaOldAl