Absolute rubbish
Had to download the app three times to get it to even vaguely work. I have now entered my details to try and set up an account five times without success. App keeps freezing during the verification process despite me force quitting every other app on my phone and restarting the handset. When the app accesses the video camera to record the spoken statement you have to be standing on the surface of the sun otherwise the video is too dark - to the point of being almost black. When you take a photo of your ID it doesn’t know what camera lens to use on my iPhone 14 Pro Max and you cannot pinch zoom or choose a different zoom lens. The result is that if you align the ID edges to the box it’s hopelessly out of focus. If you move the phone away from the ID to reach the focal point when the text is sharp, it’s too far away to be read. If you can fool the app enough to fudge your way through these stages, then when you click on the ‘verify email’ link it just doesn’t work, and keeps saying that your email isn’t verified even though you clicked on it and it takes you from your email back into the app. In fact this app singularly fails at every single thing it’s supposed to do. Still can’t verify my account to complete the process, so I cannot use the company’s facilities. You’ve lost a customer, because your app DOES NOT WORK.
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Definitely recommend
Liz at Sidwell street was super helpful when helping set up the app for me as I hadn’t been to Consol in a few years. Thank you!
Great first experience!
I’ve never had a bed before and went to sidwell street, Exeter. Liz was so helpful and full of lots of tips! The app is great and easy to use. Thank you!
Great help!
Visited the Marsh Barton salon and Lianne was so helpful! Told me about the offers when topping up and the best bed to use with the newest tubes. She is an attribute to the company and I’ve already planned my next visit
Sidwell st
The app is much better than the fingerprint - live having access to my credit and being able to put on credit.
Bella
I went to Sidwell St, Exeter (I got amazing service and help in store as it was my first time !!!) the app is super easy to use and it all links up when you walk into the store, will come again !!
App Helpful
I go to Sidwell St studio, Exeter.
The app is super helpful, to add credit to my account and to check how much have I got before heading down. Always has great deals on the app and very simple and easy to use
The app is super helpful, to add credit to my account and to check how much have I got before heading down. Always has great deals on the app and very simple and easy to use
Tanning
I go to sidwell st and I use the app because it makes it so easy for me. I feel very comfortable and happy with the service. Definitely recommend to other people. It’s amazing!!!
Great app!
I use the sidwell branch and use the app every time I go in. Very user friendly and easy to use. can’t recommend sidwell enough, nothing is too much. Such a helpful team.
First impressions
Great app very easy to use! Downloaded the app and went right to the facility on Sidwell street and got a tan within 30 minutes.
