Leave a Review myVEGAS Bingo
Constant Server Problems
I have gotten a hold of support several times about server issues. I have sent them screenshots of what it says problems connecting to server. Make sure you have the latest updated version of this app. I have the latest version. I told them I have the latest version that I have an installed, it reinstalled it that I have emptied the cache. I do not have a memory problem. I have plenty of room on my phone. I still have almost 100 GB of room on my phone. I cannot connect to the server. It’s been going on for a week and a half and all they keep saying to me, tell us what the problem is tell us what the problem is and then telling me to do all this stuff that I’ve already done several times and then if it’s working, what is up with the Server. What more do they want? The problem is I cannot hook up to the server. That’s the problem. I know how to take care of things and to do things when there’s a problem and I’ve done all those things and it’s still not connecting to the server. I’m getting so tired of this, I’m ready to throw on this game. I’ve been playing it for a couple years and I absolutely love it but just too many problems. I’m gonna get kicked off of my club and everything because of this I probably already have been.Show lessprettyful1
Do yourself a favor and download a different bingo game
This game was incredible until the update in June that completely transformed the experience and gameplay. If you’ve played other bingo apps (see Bingo Wild, Bingo Blitz) then you’re already familiar with the changes they rolled out. Instead of rolling a fixed set of powerups for each game (and rerolling with diamonds) you now have a powerup bank that randomly spews mostly crappy powerups that you amass doing non-Bingo ‘activities’. You will be very frustrated for the short time you’re able to play before running out of chips, and you will be bored.
If the developers are unwilling to undo the update, and everything signals that’s the case (look at the copy/paste boilerplate developer responses), do yourself a favor and download either Bingo Wild or Bingo Blitz. I used to recommend this game over those, but this game is now just an inferior copy of those that also has crazy glitches those don’t have. It’s incredibly sad that the developers don’t care at all about their loyal players. I used to be more than happy to drop money on this game, not because you had to, but because it was that much fun. Since you have to pay to play this one now you might as well download one of the other apps, which at least don’t crash and are a better investment considering the developers for this one are willing to steamroll their longtime players and break their own game for a cash grab.Show lessmmtasha
Developer Response
"We're committed to doing better and providing the best gaming experience possible. Thank you for your valuable feedback, which helps us identify areas for improvement. The myVEGAS Bingo Team sends our warmest regards!"APP WONT OPEN AND CUSTOMER SERVICE WONT HELP.
I like MyVegas; however their CUSTOMER SERVICE is HORRIBLE! I can’t open my app for the past few months since last year and no one wants to help. I tried contacting myvegas customer service for the past few months since this occurred early last year, and they say they can’t help or they try to pass me along to someone else and that department doesn’t help me either. Now, the my Konomi app will not open as well. I contacted the myVEGAS Bingo and my Konomi support and got the same response. Either they can’t help me or they pass me along to someone else that does not help me.
Please contact me to fix this problem and I will be happy to adjust the rating when I can finally open up the two different MyVegas games apps that won’t open. I’m sorry for the rating but it’s been very frustrating and no one in customer service wants to help. I feel I have been extremely fair as I rarely complained or put up a bad rating last year when it happened. Further, I contacted y’all several times and no one wants to help. Put yourself in my shoes and I think you would feel the same. Again I’m sorry but I feel that I have been fair.Show lessHelp me please 2
Developer Response
We're sorry to hear about the technical issues you're experiencing. Please ensure you're using a compatible device and have a stable internet connection. Trying to clear cache and restart the game might help alleviate some of these problems. The myVEGAS Bingo Team