Leave a Review Ajax Public Library
Doesn’t Show Checked Out Items
A lot of the time I check the app to renew something it’s just not there. It’s not in the “Checked Out Titles” area so i’m assuming somethings wrong with the app. The app’s alright except that.App won’t open
App won’t openDeveloper Response
Sorry to hear of your struggles ... please send an email to libraryinfo@ajaxlibrary.ca and address it to Christofer and I'd be more than happy to look into this further.Doesn't work properly at all
Poor UI is one of the issues I can get past, but trying to deal with holds is just the worst. If you select a library at which you want your items to be held, it oftentimes doesn't work and they end up at the main branch. At least 66% of my holds have gone to the wrong place.
Also, once a hold is available for pickup, you can't cancel it - something helpful since I'm tired of having to travel to the wrong and furthest library.Show lessDeveloper Response
Thank you for your feedback Fa1coneri and I'm sorry your having those troubles. When placing the hold, there is the opportunity to select your branch, and the app should hold that information. Please send an email to libraryinfo@ajaxlibrary.ca and address it to Christofer and I'd be more than happy to talk to you and see if we can improve the user interface with your suggestions. UPDATE: I found the bug in the code that caused issues with the holds and have addressed it in Version 1.7.0. If you'd still like to discuss the UI concerns, please send that email outlined above.