Leave a Review FAB&T Mobile for iPhone
Zelle
I’m suddenly unable to use Zelle. I’ve deleted the app and reinstalled it. I’ve called the bank and attempts to resolve the problem didn’t work. I recently got a new phone and it still won’t work. The message says, we are currently unable to process your request. Please help me resolve this problem with Zelle.Show lessTeshaka
Interfacing with PayPal
Always having issues downloading bank with PayPal app. Will not load banking information. States try again every time.
Cash card works half the time. So virtually PayPal is almost useless.Needpalpal
Developer Response
Thank you for sharing your feedback with us. We're sorry to hear about the issues you've experienced with downloading bank information on the PayPal app. Please reach out to us at 800-982-4511 for help with this issue.Face ID
Every single time is says it can’t verify credentials using Face ID and has to send me a code.Ahdhdkwkwix
Developer Response
We are so sorry for the inconvenience. Please verify that you have the most recent update installed as this problem should be corrected with it. If you continue to have issues please reach out to us at 800-985-4511.Face ID
When the Face ID breaks after 2 weeks and I’ve forgotten the password and have to make a brand new one it’s terrible. I’m honestly thinking of leaving this bank because of this inconvenience and going to a different bank with a better application.Willz916
Developer Response
We are so sorry for the inconvenience. We are working on a fix and will hopefully have an update soon. Please check to see that you have the most recent version of the app. You can reach out to us at 800-982-4511 for immediate assistance. Thanks!Can never log in.
App is always “unavailable” even at exact same time I can log in on a website.
It’s s form of torture.just another train wreck
Developer Response
We are so sorry for the inconvenience. Please check to see that you have the most recent version of the app. You can reach out to us at 800-982-4511 for immediate assistance. Thanks!Unable to log into account
Continues to tell me credentials are not correct. Already has blocked me from logging into my account and almost my husbands. I had to call because it said too many attempts to log in with incorrect credentials but I did use correct ones.
Was working then stopped.JazzyJenJen
Developer Response
We are sorry to hear about the issues that you are having with the app. Online banking requires a periodic password update that must be done on a web browser. Also, please be sure you have the most recent update as we are looking into these issues. Thank you.Authentication required
It’s so annoying to have the apps Face ID break on a weekly basis, same with the auto populate password. If it’s incapable of keeping the authentication method, just remove it.larstenobin
Developer Response
We apologize for the issues that you are having with the app. We are working on these, please be sure you have the most recent update downloaded. Thank you!Please don’t automatically populate payment dates that are holidays.
It’s frustrating that the app auto populates a date for payment that isn’t valid because it’s a holiday. if you know it’s invalid don’t auto populate.jtmason
Developer Response
Hi jtmason, we wish your experience could have been better, but appreciate you taking the time to share your feedback. We will share this with the rest of the team.
