Needs Improvement
So you have now made it where a customer has to pay to be able to do extra adjustment to a photo. I purchased for the one week to see because the older version sometimes does not work. However this new version doesn’t work good. I have to reopen the app and get the pictures from there. I have been using this app for at least 4 years and this is a negative for me. You are trying to make more money but there are many bugs that need to be fixed.
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Response from developer
Hi :) Thanks for reaching out to us. Sorry to read you met an issue. I can see that you are using a former version of the app. Could you please update it (actual version is 4.06.04) and see if you still meet the same issue? If you do, please tell us by updating your review. Kindly, Mau
Disappointing
Suddenly classic PicTapGo not working anymore. Downloaded new app. Reviews suggest I should be able to use classic functions without a subscription. Nope. Won’t let me do anything. I only use it to make white border on my photos, no interest in filters etc. Not cost effective for my purposes.
Love it
But it’s been crashing every time I open a raw file lately
Thanks for removing ads!
I would like to update my previous review to 5-stars again. Thank you for removing your ads so that editing is a simple process. Thanks for your customer support and engagement!
Response from developer
We've got great news: as of version 4.6.0, ads have been removed from the app! We hope you will update your review and continue to enjoy PicTapGo ad-free.
Why so many ads???
I have been using this app for years and now I get so many ads! In the middle of editing a photo I have to wait for an ad to finish just so I can finish editing. It’s ridiculous! Time for me to move on to something new!
Another unhappy longtime user
As the comment below I also have been using this app for many years and including have paid for the app as well but I keep on being promoted to subscribe every time I enter the app as well. Today just made it worse with having to watch a 30 second advertisement in order to continue using the app! I’m not looking for a replacement for this app.
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App crashes too often while using
Disappointed with this app and request a refund. App crashes too much while using it, and removes too much of the picture in some cases. I will go with PhotoRoom instead.
App Not Working Consistenly
I love this app but started to have problems with it mot working, both on my iPhone as well as my iPad. Support has been slow in responding. Frustrating!
Update: upgraded to the new version and all appears well now. Really love this app and use it constantly. Now if they’d just allow me to use the license on my iPad as well as my iPhone, life would be grand……❤️
Update: upgraded to the new version and all appears well now. Really love this app and use it constantly. Now if they’d just allow me to use the license on my iPad as well as my iPhone, life would be grand……❤️
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Response from developer
Sorry bout that! We've been having troubles with one of our vendor services, and it's causing some people to experience a LONG delay opening the app, to the point where it looks like it's frozen. We hope to have that fixed very soon. If that isn't the problem, please reach out to support and let us know. Thanks!
Did us dirty
The batch feature used to be included with the ap I already paid for, now they have made it a premium feature you have to pay 40$ A YEAR FOR. No sir. Have you seen gas prices? Y’all need to chill and give us what we originally paid for instead of a bait and switch. Super upset
No choice on subscriptions
This app may be useful but you can’t use the cutout feature unless you subscribe. When it goes to the subscription page, there is only a subscription of a free 7 day trial then nearly £5 per week. As I wouldn’t use the app every week, it would be a waste of money. I may be prepared to do one of the annual subscriptions but the ones shown in the App Store are not available via the app itself. False advertising really.
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