Fab company
Had great customer service with prompt replies when experiencing an issue which was not the companies fault. Quick and helpful resolution. Great app, gives me lots of updates about my child’s day and can see an overview of their day in the daily report. Puts my mind at rest as a parent when my baby is at nursery, being able to see what he has eaten, drank, how long he has slept, and updates on when his nappy was last changed. I also get photograph updates which reassures me he’s happy 💕
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Technical issues
I had some technical issues with a nursery story app and a lovely lady Samantha fixed them instantly. Friendly and quick response. Highly recommended. Thanks a lot.
Communication upgrade
Such an upgrade from our previous app. Thank you!
Amazing for staying in the loop!
Great app! For knowing what my kids are up ! Our nursery just started using this platform and allows me to stay up to date easily with progression - would recommend !
Great all round app
I had an issue setting my children up but I spoke with the customer service and they were really helpful at walking me through everything - really great team!
The app is amazing, once everything is set up it really helps everything from communication to invoicing. Thank you!!
The app is amazing, once everything is set up it really helps everything from communication to invoicing. Thank you!!
Fantastic App
This app is amazing! Love the photos and videos the nursery share with me! Love it!❤️
Really helpful app
I have been using Nursery Story for my child for a few months and highly recommend it. Really useful for getting important updates and communicating with the nursery staff
Great app
Great app where i can see how my child is doing at nursery… has a great feature where nursery can leave messages for all parents.. had issue trying to make an account but contacted the team via email and was sorted quickly with great communication.
Fast communication
Really quick at responding with an technical issue, easy friendly to use app for parents to check in on their little ones throughout the day.
Great app
This is a great app. We’ve used a few due to moving around a bit for work but this one is really clear to use at both ends. The staff are able to send great updates of LOs and which means we then benefit. It’s equally easy enough for us to use our end and feel connected. It’s has great and intuitive functionality.
Would certainly recommend if asked.
Would certainly recommend if asked.
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