This app
NJ transit ACCESS LINK needs face ID so that way customers don’t login with their password every timeblandy app
This app
NJ transit ACCESS LINK needs face ID so that way customers don login with their password every timeblaxx718
What is surprising is that ACCESS LINK is wasting money on this app. this app shouldn’t even exist because it does not work. when you hate the feature remember my ID this app is so stupid. It cannot even do that. Way to go ACCESS LINK. Keep wasting money.blaxx718
Stuck on loading screen
App just says loading is will not openNeverquits1998
Dated, buggy app
Constantly hangs when trying to connect - literally, 100% of the time. I have never been able to connect without repeatedly entering my information.
And that isn't even addressing the ridiculously understaffed driver pool of the service itself.
The app is consistent with the low quality service NJT has been consistently providing its most vulnerable riders with.DannyMcO
Horrible Delays and Slow Drivers
As a user of access link, the quality has diminished in recent months. One driver has blocked traffic several times, drives like a tortoise and has always dropped me off last and give me dirty looks. She should not be driving period! I am always late to my classes, this is unacceptable! Please fix your company!MadMarple101
Appreciate for mobile devices improvements
This app is broken the app needs major improvement in a lot of areas like the UI could major adjustment for more user friendly navigation more user opinions need to be added Tracking info details so the user can see how far or close there driver is SMS Nofications for text needs to be added and so much more so I'm giving this app a 1 star
I hoping this app improvers so it could be use by anyone who may need itQuanAnglica87
Disappointing
Crashes often, won’t refresh. Map does not refresh automatically and have to switch back and forth to refresh. Can’t add locations and have to call. Call wait times are longer than 10-15 mins.DLPphoto
Don’t waste your time
What is the waste of time and money in a bar to download this app and come lay here and I put a reservation 12 3130 so this is the weather time and I like the CO stores if there was an optionMrs Companion
I an a newer user of this App (Nov 2022) and it seems that many (but not all) of the problems described have been fixed for IOS.
Reservation was not hard to make but I am wondering how long I must wait for request to be confirmed. It wasn’t immediate. Repeat- confirmation of request; not confirmation of ride.
Also, I don’t know anything about EZ Wallent and the App did not provide a link to sign up.
For those interested, I noticed that rise arrival information is available if you text your ID number to 41411. I haven’t had my first ride so I don’t know if it works.Mmerfb
