sign in
pleas make it easier to sign in
Unclear how to register
When I open the downloaded app it expects me to already have a user ID. Why can’t I register straight from the app?
Can’t even sign in
I bought a brand new phone so I shouldn’t even have this problem but I can’t even sign in
Needs Updating version
Hello NJT it’s been awhile since an app version update for the iOS version. The app is great but it crashes and says not connected. Hope you fix this soon with an update thanks take care.
Minor glitches
App is great but it sometimes crashes and it’ll say not connecting to my internet they should let a person who books trips able to specify instructions and load money to easy wallet ball other features are wonderful
michael
Its useless dosent help for any thing no time table all day long round trip its wasting of time and very complicated even to down load its sucs ????!!!
No estimated pickup or drop off times provided like on website
The app doesn’t provide estimated pick up or drop off times like on the website. This makes using the app unrealistic when more information is available on the website. I tried reporting the issue to customer service. Their response was to get very defensive and say that the app is new. I know it’s new. I’ve noticed a problem and wanted to report it so it might be resolved. They couldn’t even take feedback about there being no Face ID and/or Touch ID functionality. All customer service did was give me an attitude and repeat what I said. I know there’s no Face ID or touch ID functionality. I’m just reporting it so that Access Link can consider adding it in the future.
Very unprofessional representatives. I don’t have much hope for this app going forward.
Very unprofessional representatives. I don’t have much hope for this app going forward.
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