Overall it is a good massage chair in terms of quality and functions. User must create account to login, good for tracking and customization. However, the customization part is not user friendly. The control panel on the chair is very limited, beyond basic. Only three modes, not even a full body button. All massage mode are set to 15 min and cannot change. User should be able to customize it to a longer or shorter section.
Developer Response
Hi, We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions! please wait for new improvement in near future.Need to be longer than 15 minutes as the other reviewer said.
Developer Response
Thanks for your feedback, your suggestion have been highlighted to our App team for improvement and this 30 mins massage need to have massage chair firmware update, we need production side to provide more testing and sanity test to ensure no other problem occurred than we are able to update the App. If you have any others problem, please do not hesitate to contact us at apps.support@osim.com.sg. Thanks agree with everything @casablito1977 wrote. Will add one more feature request to have routines be repeatable or longer than 15min. Having to reset everything every 15min is very annoying. This is not a mall quickie massage. 30-60min routines should easily be the standard.
Developer Response
Thanks for your feedback, your suggestion have been highlighted to our App team for improvement and this 30 mins massage need to have massage chair firmware update, we need production side to provide more testing and sanity test to ensure no other problem occurred than we are able to update the App. If you have any others problem, please do not hesitate to contact us at apps.support@osim.com.sg.Thanks The massage routines available in the app are pretty good, but starting a massage can be very frustrating if you don’t want the default settings. You are required to start each routine in its preset chair position, and you can’t change any settings until after the routine starts. You also cannot change any settings while the routine is paused, so it feels like you have to fight the machine to change any settings. Another annoying design is that you need to keep holding the chair adjustment buttons until it reaches the target position, even for presets like zero gravity, upright and even the required starting position for each massage routine! I have three suggestions to make the app better: 1) Allow settings to be customized BEFORE the routine starts. 2) Don’t force the user to move the chair to the required position for each routine. 3) Users should only need to hold down the position preset buttons for 1 or 2 seconds and then the chair should keep moving until it gets there (comfort, zero gravity, upright and routine start position)
Developer Response
We've forwarded your feedback to our developers. Thank you for taking out the time to send us your suggestions!It keeps asking me to pair the Bluetooth even when I have no intention of using it throughout the day. So I have to install the app and uninstall every time.
Developer Response
We have not had this issue reported to us before, and we'd certainly like to work this through for you. Could you share the details at apps.support@osim.com.sg? And any relevant screenshots would be immensely valuable. Thank you.Doesn’t allow user to adjust LED brightness on touch panel LED lights are too bright in the dark.
Ambience light - doesn’t remember previous setting to switch off
Volume while playing music even at softest level is still too loud, allow smaller adjustments if possible.
Customised massage doesn’t allow customisation for legs and thighs.
Include dark mode for using at night, current colour scheme is too bright.
Developer Response
Hi Thanks for your feedback, may I know what is the phone model you are pairing with uDream App, LED can be adjustable in the App to switch it on and off and adjust the brightness, the volume can be adjust from your phone volume setting. If you still have any problem, you can email us at apps.support@osim.com.sg and provide more information, we may be able to help you. Thanks
Simon Vibul
Angry bangbang
big38
casablito1977
@axefgkkk
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