Leave a Review Famsy
SCAM!! Horrible Customer Service. scam!! Do not use!!
I have been trying to cancel my subscription but the email I signed up with I no longer have access to it and they won’t cancel or tell me how to cancel using another email. They keep charging my account. Clearly not a legitimate business.Developer Response
Hi, Dear User! We completely understand your frustration and we apologize for the inconvenience with billing. Please provide us with your email address via e-mail familyspots@appdesk.zendesk.com, and we will gladly assist you in cancelling your subscription promptly. Best wishes!This is definitely a scam
I keep trying to cancel and they don’t have any of my information but keep charging me through Apple Pay . I’ve reach outDeveloper Response
Hello! Please get in touch with us via e-mail familyspots@appdesk.zendesk.com. Kindly give as much information as you can about your issue, which will help us to solve the problem as quickly as possible. Kindly remember to mention the ticket number #595849 so that we may assist you promptly. All the best!Fraudulent charges
This app is charging my card fraudulently….the subscription was canceled the same day within the same hour of downloading it but still charging my card. They do not have a customer service number to where you can contact them and the emails aren’t working….this company is a scam and steals moneyDeveloper Response
Hello! We're sorry to hear about your experience. Please reach out to us through the support form in the application or via e-mail familyspots@appdesk.zendesk.com so we can investigate and resolve this for you. Your satisfaction is our priority. Kindly be sure to specify ticket number #595436 so that we can help you quickly. Best wishes!