Leave a Review Famsy
SCAM!! Horrible Customer Service. scam!! Do not use!!
I have been trying to cancel my subscription but the email I signed up with I no longer have access to it and they won’t cancel or tell me how to cancel using another email. They keep charging my account. Clearly not a legitimate business.Italianchic28
Developer Response
Hi, Dear User! We completely understand your frustration and we apologize for the inconvenience with billing. Please provide us with your email address via e-mail familyspots@appdesk.zendesk.com, and we will gladly assist you in cancelling your subscription promptly. Best wishes!This is definitely a scam
I keep trying to cancel and they don’t have any of my information but keep charging me through Apple Pay . I’ve reach outlovestylin
Developer Response
Hello! Please get in touch with us via e-mail familyspots@appdesk.zendesk.com. Kindly give as much information as you can about your issue, which will help us to solve the problem as quickly as possible. Kindly remember to mention the ticket number #595849 so that we may assist you promptly. All the best!Fraudulent charges
This app is charging my card fraudulently….the subscription was canceled the same day within the same hour of downloading it but still charging my card. They do not have a customer service number to where you can contact them and the emails aren’t working….this company is a scam and steals moneydaniiredd
Developer Response
Hello! We're sorry to hear about your experience. Please reach out to us through the support form in the application or via e-mail familyspots@appdesk.zendesk.com so we can investigate and resolve this for you. Your satisfaction is our priority. Kindly be sure to specify ticket number #595436 so that we can help you quickly. Best wishes!Cancel
I’ve tried to cancel this and no one will help me. I never intended to sign up. Emails go unanswered and I keep getting charged!Cwiesen
Developer Response
Hi! We're sorry to hear about your experience. Please reach out to our customer support team through the support form in the application or via e-mail familyspots@appdesk.zendesk.com for assistance with canceling your subscription and addressing any billing issues. Your satisfaction is important to us!Scam
This app steals moneyМаріана1992
Scam
I tryed to cancel and this app won’t let me cancel I contacted family support and no response I want my money backcaretaker 101
Developer Response
Hi, Dear User! Thank you for your review. We are sorry that you had such a problem with the cancelation. Please get in touch with us through the support form in the app or via e-mail familyspots@appdesk.zendesk.com. Kindly be sure to specify ticket number #574229 so that we can help you quickly. We will find a solution. Best regards!Es un engaño
No funciona como dicen que sería. Debí coger la de $1.TELEMEDICOS
Developer Response
Hello! We are sorry to hear that your experience was not as expected. If you need help with the application, please contact us through support form in the application or via e-mail familyspots@appdesk.zendesk.com to solve any problems you may have. Kindly include the ticket number #567283 for prompt assistance. Thank you for your feedback!trashy application
do not use because it is not usefulmushsgsbaj6<<
Developer Response
Hello! We're sorry to hear that you found our app to be trashy. We'd love to hear your feedback on how we can make it more useful for you in the future. Warm wishes!Scam on billing
They are a scam. After the subscription was canceled during the trial.period I was charged on that day as well as two weeks later..have emailed customer support for over a month with the same ticket number. As there automated email spills out the same rejection over and over. So you don’t get no real response. As You’re getting charged again after the subscription been canceled. 😡 . This is illegal and I will take legal action for it through my cc company.Show lessSolymarward12
Developer Response
Hello! We're sorry to hear about your experience and frustration. Please reach out to us via e-mail feelsy@appdesk.zendesk.com directly with your ticket number #564957and our team will work to resolve this for you as soon as possible. Thank you for bringing this to our attention.This app is fake
I ask to cancel my subscription hopefully they don’t charge me because I canceled today but I’m reading a lot about people getting charged after this better not happen to medevtori23
Developer Response
Dear Customer! We are deeply sorry about this issue. In order to we can help you, please contact us through support form in the application or via e-mail familyspots@appdesk.zendesk.com. Make sure to mention the ticket number #562715 so that we can assist you promptly. Thank you for your patience and understanding.
