Cleaner User Reviews

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  • Do not buy

    I paid 8.99 for this app. The delete Duplicate photo button did not work, and worst of all - I pressed delete duplicate Contacts and it deleted all but one contact - I had 5000. Luckily, cloud had backup. I requested an answer which I never got from developer and requested refund (yeah, good luck to me on that one)
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    Developer Response

    We're sorry to hear about your problem. We don't want you to have that experience. We've made many changes and added new features to our app since you left your review. We humbly request that you download the latest version. In our recent update, we've added the feature to scan & delete duplicate pictures. If you download/update the latest version now, you should be able to remove duplicates without getting into trouble. All the information (address, email, number) for duplicate contacts will merge into one contact. Hopefully, you'll give the app another try & forward us your feedback. We look forward to it. Thank you.
  • اقل مايقال عنه جباااار

    افضل التطبيقات اللي تحتاجها
  • Delete

    Cancel
  • It’s does not work and it’s no free

    You have to pay to use the app and it takes all of your photos
  • Dumb

    You really have to go through a just manually delete you duplicates yourself and this app only lets you delete 10 a day 🙄 so waste of time and they don’t merge numbers or contacts a waste of time and your space on your phone

    Developer Response

    Thank you for giving us your valuable feedback. Our app scans your storage to find similar-looking, duplicate, large videos, etc. After checking, it creates categories and picks the best result among them. You can then delete them either automatically or manually. Some users like to pick which one they want to delete by themselves. That is the reason we are providing the manual option. Our app also merges contacts with duplicate names, numbers, or emails. If these criteria are reached, the app will join the exact contact. If you still face issues, kindly contact us at support@applavia.com. Have a great day!
  • ADVERTISED AS FREE

    This app advertises itself as free it is not . there is a attempt to charge almost every single page if you don't charge or subscribe it appears you only get aSuperficial sort of creamy not very thorough was my impression. It seems to be a example of deceptive advertising in my opinion I wouldn't recommend it because of that
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    Developer Response

    Thank you for writing to us. It's not our intention to cause any confusion. Please note that this is a free-to-download app with in-app purchases. According to the App Store Guideline, apps offering in-app purchase models must be included in the free category. With the free version of the app, you can delete duplicate photos three times and get rid of incomplete contacts. For unlimited access, you have to get a subscription. There is also an option to try the app using the 3-day trial period. If it does not match the expectation, you can cancel the trial period before the end of the 24-hour period. Hopefully, things have become clear to you. For further queries, kindly email us at support@applavia.com. Warm regards!
  • Deletes wanted photos

    This app is quite dangerous. I used it to clean photos and contacts and it deleted several photos which weren’t the same. It also merged different contacts and deleted others.

    Developer Response

    We are sorry for your experience. If the app has deleted photos you didn't want to delete, you can get them back. To recover those pictures, please open the "Photos" app and go to "Recently Deleted." Next, tap "Select" from the top right corner to choose the desired photos. Finally, touch "Recover" to get them back. Please note that our app automatically backs up your contacts. So, you can get the contacts back if the app has not merged them correctly. To restore, go to the "Contacts" menu on the app and select the "Backup" button. Select the desired contact you want to restore and press "Restore" to get them back. If you need further help on these matters, kindly contact us at support@applavia.com. Thank you!
  • I was able to delete 12 GB of storage in no time! Works well.

    So happy that I found this I Phone Cleaner!
  • Bait & Switch

    I tried to use this app and was frustrated by it. Instead of just accepting the “Fast Clean”, which deletes everything the app chooses,I tried to select the items that I wanted to delete. I found myself in a loop that would repeatedly prompt me to upgrade to the paid app. Evidently, you cannot pick & choose with the basic (free) app.
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    Developer Response

    Thank you so much for writing to us. It is not our intention to create any confusion. But this is a free-to-download app with in-app purchases. According to the App Store Guideline, apps offering in-app purchase models must be included in the free category. Using the app's free version, you can delete duplicate photos three times and remove incomplete contacts. You have seen the subscription prompt because all the free tries have been used up. Hopefully, we have made things clear to you. If you have any other queries, kindly contact us at support@applavia.com. Warm regards!
  • App Won’t Open

    I’ve tried to open this app 5 times. I made sure the app was up to date, my phone is up to date, restarted it, nothing works. It opens, I get a spinning wheel for about 30 seconds, then the app just crashes.

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