MM Servicing User Reviews

MM Servicing
MM Servicing
servicemac llc

Top reviews

Payment

Make it so that I can pay my payments weekly

Response from developer

Thank you for your feedback, at this time - we do not offer the option to make the mortgage payment weekly at this time. However, we do offer a bi-weekly payment option, and we could review the details of how to establish this payment with you. Regrettably, we are unable to identify your account information with your profile information. Please email us at support@mmservicing.com with your account number and name, then we can review the bi-weekly payment option with you.

Much improved

The app is much better now and on par with other apps from companies I conduct business with . 5 stars and recommended both the mortgage company, Samuel Blythe from there that got my loan done and to the closing table in two weeks or less, and the new app which is fabulous !!!!

Response from developer

We are so ecstatic to hear about your experience with Movement and the App! Thank you for sharing the positive feedback and if you happen to need assistance in the future, please contact our Customer Advocacy Team at support@mmservicing.com.

Update

Loving the update
Makes the experience a bit easier

Response from developer

Awesome news! Thank you for sharing the positive feedback and if you happen to need assistance in the future, please contact our Customer Advocacy Team at support@mmservicing.com.

I LOVE THE NEW FORMAT

I love it!! Everything is all in one place so you can see your entire account “picture” in one place. I also like the 2-step verification - nice touch! Thank you.

Response from developer

This is terrific! Thank you for sharing the positive feedback. If you need any assistance in the future, please email the Customer Advocacy Team using support@mmservicing.com.

Nice update

The new update is fast and gives more loan information!

Response from developer

Fantastic, we are excited to hear this news! Thank you for sharing the positive feedback and if you happen to need assistance in the future, please contact our Customer Advocacy Team at support@mmservicing.com.

Latest update is a downgrade in experience and information

The last app was so intuitive and highly usable that this new update simply can’t compare. The app was so great before, I’d pick movement for my loans just to make sure I had that as my payment experience. The new version no longer displays certain calculations. I also have to look for everything and it takes more taps to do simple actions. Change is fine, but the app feels older and more clunky somehow despite being a new update.
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Response from developer

Thank you for your feedback and we would like to assist you with your navigation & experience of the App. We are unable to identify a corresponding account number with your user name to outreach directly to you. Please contact us via email at support@mmservicing.com and we can discuss your comments in more detail.

Worst mortgage app ever!

If rates weren’t what they are, I’d switch mortgage companies just cause of this horrible app. This company is so old school and clearly doesn’t invest in user friendly technology. The broken app always prompts me to change my password and it doesn’t let me!

Love the app!

Easy to navigate and make payments. Love the ability to review documents at any time.

Can’t pay from the app????

Had my first mortgage payment on autopay, that for some reason didn’t go through. Then tried to pay it manually and even that didn’t go through. It said it bounced back even though all my info is correct and now I have a $30 fee added????

Wont let me pay my bill

Can click "pay bill" a million times but never pulls anything up. I cant beg you to take my money when you make it impossible. Absolutely rediuclous. Fix ur app lazies. Negative 5 stars

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