With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button!
• ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place.
• MAKE PAYMENTS - Secure and confidential payment processing system.
• FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates.
• FIND AN AGENT - Locate your agent’s information or find an agent closest to you.
• MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.
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Summary of user reviews
Positive highlights
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This app hasEasy to navigate and use
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This app hasTimely response and fast processing
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This app hasExcellent customer service and professionalism
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This app hasAll relevant policy information available in the app
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This app hasConvenient payment options
Negative highlights
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This app hasDifficulty logging in and accessing account information
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This app hasIssues with uploading photos and documents
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This app hasLack of transparency in claim processing and payouts
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This app hasPoor communication and difficulty reaching a human representative
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This app hasOutdated or inaccurate information in the app
We have a horrible time uploading documents. I scan them then attempt to send. Sending via email would be much easier. The scanned items are in folders and we can’t! Other options? I have all the remediation photos in pic circle where I want them.
I have found another possibility however the site keeps disconnecting me. When I try to “manage” photos I am unable to delete or add.
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Response from developer
Hi, can you please send us the account details along with the screenshot of the problem to AppAssist@universalproperty.com so that we can help you. Thank you for using our app.