Poor customer service
Kept calling me while I was on vacation in Europe that my quarterly payment was overdue and it clearly wasn’t due for another month. That’s was you get when they are in Maryland and I’m in Florida.LTCShea
Feedback
We had severe hail damage, less than 6 weeks later we were hit by a tornado. We had the inspector come out and take pictures, we then had the adjuster call us, and discuss what they we’re going to cover, leaving off a few damaged items. He claimed the inspector left them out of his notes. We are talking busted out window, seem-less gutters, etc..
A few weeks passed and we hadn’t heard anything about missing items nor had we received the issued check. We called and were told it’s been lost in the mail to be sure let’s give it another 5 days. 7 days after we call and have a long conversation with management, we were reassured a check would be reissued, and not to worry about the missing items we just need to submit receipts. (She was worthless)
Tornado hits, we file another claim, another $1000 deductible and we hadn’t even received out first payment from our first claim. Same inspector came. Funny story, he distinctly remembered including missing items in report because he knows my husband. The adjuster called less than 48 hrs later and explains the breakdown of what he’s replacing, he tells me he’s issuing the check. I ask about the other check. He checks and discovers it hadn’t been mailed out. He had to release his check and the other check. To date we have not had anyone contact us about the items that were left off the quote and we have not been reimbursed for!!!
Window
Correct sqft of siding
Seem less guttersThanks-A-Lot
Wonderful experience
Dealing with insurance, especially after a hurricane, can be frustrating. Everyone at Universal could not be nicer. They have always gone out of their way to answer my questions and help me through this loss. I appreciate the kindness and patience I have received.Connimont54
UPCIC Mobile
Universal Property
- Reviews Summary
- Versions
- Price History
- Description
- FAQ
Summary of user reviews for UPCIC Mobile
Positive highlights
Negative highlights
Version History of UPCIC Mobile
2.13
July 11, 2024
Enhancements and bug fixes
2.12
April 24, 2024
Enhancements and bug fixes
2.11
April 9, 2024
Enhancements and bug fixes
2.10
March 13, 2024
Enhancements and bug fixes
2.9
March 7, 2024
Enhancements and bug fixes
2.8
January 16, 2024
Enhancements and bug fixes
2.7
December 19, 2023
Enhancements and bug fixes
2.6
September 15, 2023
Enhancements and bug fixes
2.5
August 30, 2023
Enhancements and bug fixes
2.4
August 15, 2023
Enhancements and bug fixes
Price History of UPCIC Mobile
Description of UPCIC Mobile
With the Universal Property & Casualty Insurance Company mobile app, you can easily access your policy documents, make payments, file and track claims, find nearby agents and manage many other facets of your home insurance policy with the click of a button!
• ACCESS POLICY DOCUMENTS - One-stop shop dashboard houses your crucial documents in one place.
• MAKE PAYMENTS - Secure and confidential payment processing system.
• FILE & TRACK CLAIMS - Easy filing form with drop down menus and immediate updates.
• FIND AN AGENT - Locate your agent’s information or find an agent closest to you.
• MANAGE SETTINGS - Go paperless or manage your SMS notifications with a single click.
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UPCIC Mobile: FAQ
Is UPCIC Mobile available on iPad devices?
Yes, the UPCIC Mobile software is iPad-compatible.
Who created the app?
Universal Property & Casualty Insurance Company is the developer of UPCIC Mobile.
What is the minimum iOS requirement for UPCIC Mobile to function properly?
The minimum required iOS version for the app to work is 13.0 or higher.
What do users think of the app?
UPCIC Mobile has a user rating of 4.5.
What is the main genre of the UPCIC Mobile app?
Finance Is The Primary Genre Of The Upcic Mobile App.
Which version of the UPCIC Mobile app is the latest one?
The newest version of UPCIC Mobile is 2.13.
What is the update date for UPCIC Mobile?
The date of the last UPCIC Mobile update is August 28, 2024.
When was the app initially released?
The UPCIC Mobile app was initially released on February 5, 2023.
What age rating does UPCIC Mobile have?
The UPCIC Mobile app is rated Universal Property & Casualty Insurance Company: Contains no objectionable material.
Which languages does UPCIC Mobile support?
UPCIC Mobile currently features the following languages: American English.
Is UPCIC Mobile available in Apple Arcade's lineup?
No, UPCIC Mobile is not available on Apple Arcade.
Are there in-app purchases available in UPCIC Mobile?
No, UPCIC Mobile does not offer in-app purchases.
Is UPCIC Mobile tailored for Apple Vision Pro compatibility?
Unfortunately, UPCIC Mobile is not tailored for compatibility with Apple Vision Pro.
Screenshots of UPCIC Mobile
