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Can’t get login to work for over a year
Downloaded the app after loan transfers over. Haven’t got it to work in over a year. Periodically change password to see if it will work. Only works on the web browser of the computer and plug in same info here and can’t get it to work. Confusing on all the website changes that have been made. Would be nice to just use an app…Show lessRusswhit
Good app but need improvement
Please add the ability to add more than one payment account. It’s really irritating to have to add a different one each time i need to pay from it. Sometime I pay the mortgage and sometimes my husband does. But you can only save one account at a time. If I could add both, that would make paying my mortgage a whole lot easier!Show lesssmurf72
Terrible App and Terrible Service
They will take days to pull your funds after you’ve selected “pay mortgage.” Then charge you a late fee. If there is any misunderstanding on the side of your financial institution, YOU will be punished.
One way is by taking your ability to pay on here away entirely for a length of time. They will actually punish you by making it more difficult to pay your bill. The mindset behind this only allow them to accrue more late fees.
Today is the second time this has happened to me personally. This is an awful service that really only excels at making the process of paying your bill more difficult and expensive than it should be.Show lessTheFatSki