Wildlife Rescue User Reviews

Top reviews

Amazing game can’t find black bear it hasn’t been very long though

The rhino is downstairs still can not find the black bear this is a great game.

Response from developer

Thanks for playing Wildlife Rescue - please let us know what Gaylord Hotels property you're visiting and we'll make sure to forward this to the appropriate team. You can reach out to us at: spevsupport@gaylordhotels.com. Thanks again!

Last animal near snake house

We found almost everything except the last one near the snake house. We checked the whole place! It wasn’t there, though.

Response from developer

Thanks for playing Wildlife Rescue - we hope you enjoyed your stay at the Gaylord Palms Resort & Convention Center™. We have forwarded your concern to the team, and will get that fixed right away! You can reach out to us at: spevsupport@gaylordhotels.com. Thanks again!

Help…

Cannot find the black bear or rhino? I really think those markers are missing. Other than that we had a blast with this app!

Response from developer

Hey there, thanks for playing Wildlife Rescue – we'll forward your feedback to the appropriate teams and get that Black Bear and Rhino found. If you need anything in the interim, feel free to reach out to us at spevsupport@gaylordhotels.com. Thanks again.

Not perfect. But good fun.

First. FYI, you point your camera at the stickers on the ground. I looked forever before realizing that.

Second. I think the penguin is missing. I looked all over. It doesn’t exist. Third. The map didn’t have the locations on it at first. I had a blast exploring. I’m not sure what made them show up later but the game was way less fun once the map worked.

Suggestion. Lose the map, so searching is required,or maybe have a few bonus animals not-on-the-map. Great fun.
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Response from developer

Hey there, thanks for playing Wildlife Rescue – we appreciate your feedback, and tips to play. If you need anything else feel free to reach out to us, we'd love to hear from you: spevsupport@gaylordhotels.com

Keeps crashing

My 6&8 yr old kids and I are so disappointed the app will open to the main title screen then crash. Every single time we try. The kids were looking forward to this experience during our vacation and it won’t work. It’s very frustrating.

Response from developer

Hey there! So sorry to hear you're running into issues. If you have a moment, we'd love to hear from you: spevsupport@gaylordhotels.com. Thanks!

Almost works which means not really

Sometimes the locations disappear from the map, which was the most frustrating. The AR animals all appeared when we scanned but most of them didn’t register for completion.

Response from developer

Hey there! Thanks so much for the feedback, we have let our Engineering team know about the issues you've experienced. If you have any further feedback, please don't hesitate to reach out to spevsupport@gaylordhotels.com!

It works great!

Some reviews aren’t so great, but we had no problem with the app. All of the animals worked great, it saved all the pictures we took and the badges all were saved. Just the virtual animals is enough fun even if the other stuff wasn’t working for someone.

Response from developer

Hey there, thank you for your review. We're so happy to hear that you enjoyed your Wildlife Rescue gameplay. If you have any suggestions, or need assistance don't hesitate to reach out to us at spevsupport@gaylordhotels.com

Disappointed

I found all of the animals and should’ve earned all the badges but my animals and badges keep going away as though I never found them!! What the heck?? I found, scanned, and took pictures with the Tasmanian devil 3 times, but it still says I didn’t scan it. I’ve put 4 animals in AR and it’s given me a badge for putting an animal in AR, but won’t give me a badge for putting my 1st animal in AR. VERY FRUSTRATING!
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Response from developer

Hey there, thank you for your review. So sorry you were running into issues – we'd love to learn more about your experience and issues you had. If you continue to have issues, please feel free to drop us a line at spevsupport@gaylordhotels.com

Does not work

Total waste of time! Does not work no matter what you do. Will just disappointed your children and frustrate you.

Response from developer

Hey there, thank you for your review. So sorry you were running into issues – we'd love to learn more about your experience and issues you had. If you continue to have issues, please feel free to drop us a line at spevsupport@gaylordhotels.com

Pictures??

How do I View and see all the pictures my kids took?

Response from developer

Hey there, thanks for your review – you should see your photos taken from your Camera Roll/Photos. Be sure to check your Settings to ensure that the app has permissions to save images. If you continue to have issues, please feel free to drop us a line at spevsupport@gaylordhotels.com

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