Leave a Review EczemaWise Track Skin & Eczema
Won’t connect to server
I’ve tried many times to get signed up, and then it wouldn’t connect to send my information. So I never made it into the app to the features. I hate leaving bad reviews, but this just didn’t work. I hope someone can fix it for others.Developer Response
Hi An0ny m0ouse, thank you for your feedback, and we’re truly sorry for the trouble you had signing up. We understand how frustrating that must have been. Our team has since resolved this issue, and we’d love for you to give the app another try. Please feel free to reach out if you encounter any other problems. We appreciate your patience and understanding! - BryanSign In Isn’t Functional
Downloaded App and signed up and confirmed the email link sent to me and yet when I try to sign in it wouldn’t do anything. PW and ID are correct. I find it strange that an App with so much good reviews has such an obvious flaw. Hope it is fixed.Developer Response
Hi Kharboozeh, we’re sorry for the inconvenience you experienced. We have since fixed this issue, and you should now be able to sign in without any problems. Please try again, and if you encounter any further issues, don’t hesitate to reach out. We appreciate your patience and feedback! - BryanUnable to log in
- verify email flow didn’t work
- reset password didn’t work
- couldn’t try the appDeveloper Response
Hi tyoesm, thank you for bringing this bug to our attention! We are actively working on solving this issue. In the meantime, I suggest trying to log on to EczemaWise from a web browser to see if that works (https://www.eczemawise.org/). Please reach out via our help form (https://www.eczemawise.org/help#help-form) if you continue to have this problem!