Leave a Review EczemaWise Track Skin & Eczema
Won’t connect to server
I’ve tried many times to get signed up, and then it wouldn’t connect to send my information. So I never made it into the app to the features. I hate leaving bad reviews, but this just didn’t work. I hope someone can fix it for others.An0ny m0use
Developer Response
Hi An0ny m0ouse, thank you for your feedback, and we’re truly sorry for the trouble you had signing up. We understand how frustrating that must have been. Our team has since resolved this issue, and we’d love for you to give the app another try. Please feel free to reach out if you encounter any other problems. We appreciate your patience and understanding! - BryanSign In Isn’t Functional
Downloaded App and signed up and confirmed the email link sent to me and yet when I try to sign in it wouldn’t do anything. PW and ID are correct. I find it strange that an App with so much good reviews has such an obvious flaw. Hope it is fixed.Kharboozeh
Developer Response
Hi Kharboozeh, we’re sorry for the inconvenience you experienced. We have since fixed this issue, and you should now be able to sign in without any problems. Please try again, and if you encounter any further issues, don’t hesitate to reach out. We appreciate your patience and feedback! - BryanUnable to log in
- verify email flow didn’t work
- reset password didn’t work
- couldn’t try the apptyoesm
Developer Response
Hi tyoesm, thank you for bringing this bug to our attention! We are actively working on solving this issue. In the meantime, I suggest trying to log on to EczemaWise from a web browser to see if that works (https://www.eczemawise.org/). Please reach out via our help form (https://www.eczemawise.org/help#help-form) if you continue to have this problem!App won’t work at all
I installed this app and it won’t let me log in. Keeps telling me I need to verify my email which I’ve done 10 times. Don’t waste your time!SandiH46
Developer Response
Hi SandiH46, thank you for bringing this bug to our attention! We are actively working on solving this issue. In the meantime, I suggest trying to log on to EczemaWise from a web browser to see if that works (https://www.eczemawise.org/). Please reach out via our help form (https://www.eczemawise.org/help#help-form) if you continue to have this problem!It could be great
I recently learned about this app at the ACAAI meeting in Kentucky and was thrilled. As a person who as eczema who is also a health care physician who takes care of people with eczema, I think this is an incredible tool. It is so frustrating trying to keep track of what meds work, which don’t, what the triggers are etc. The best part of the app WOULD be the ability to make a visit summary for my dermatologist. It would be fabulous BUT it is so glitchy that it never loads the summary. Please fix this. I want to tell all of my patients about this but I can’t promote it if it doesn’t work.Show lessA.Newt
Developer Response
Hi A.Newt! We are delighted you find EczemaWise a useful tool as a patient and a doctor! We pushed some updates that helped with the appointment summary glitches and are continuing to work on improving the picture selection experience as well. Did you know we added in PO-SCORAD to the summary? I hope you'll try creating the summary again to see if these bug fixes helped. If it does, we hope you'll consider updating your rating! Thank you! -IsabellePlease please please fix the diet tracker section.
I used to love this app but ever since they made the app remember food items, the diet tracker section glitches on me every time. I cannot record food because it doesn’t save properly. It doesn’t even let you delete food items in the list of saved foods. Way too much to for me to scroll through. I’ve already discussed this with someone from the app, and they said they would fix it in the next update. Please do so.Show less4637Leah
Developer Response
Hi 4637Leah! We've pushed a couple updates out that should fix Diet Tracker saving issues. Apologies for the inconvenience there. We've also taken note of how cumbersome it can be have a long list of foods, and the inability to edit them. We'll think through the design a bit better and hope to release an improved version in the future. Thank you! -JoseMust Need App for Eczema
This app is very beneficial to patients with eczema and caregivers. It’s also great for non eczema sufferers that want to learn more about this condition with articlesiHarryDo
