Rentler User Reviews

TenantCloud LLC

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Rentler

I have used Rentler Service before. They found the perfect summer apartment, for my enjoyment.
Now I have in the process of finding a long term home to occupy and find the process easy to navigate and have picked a home I like.
Kathleen

Nelsdaughtet

2 months ago

Main bug in search

Great app– I’ve found some nice listings. Only thing is there’s a bug with the bedroom search, I can select it but when it comes to actually choosing how many bedrooms, it doesn’t do anything. Hope this helps

Marley0323

8 months ago

Response from developer

Thank you for the feedback! Please contact us at support@rentler.com for technical assistance.

Needs mobile app help

Cool concept similar to Zillow but the application process is wonky and has some major roadblocks that don’t allow you to continue unless you guess and avoid getting locked out.

My-reviews-today

10 months ago

Response from developer

Hello thanks for the feedback! We are so sorry if you were getting locked out, there could be a couple of reasons for that that have nothing to do with the app design itself. Please contact support at support@rentler.com. We look forward to assisting you further! :)

Why not as interactive as the website?

The app is great if you’re looking for a rental. But, I downloaded because of the features on the website; like being able to pay rent. Kinda shocked it’s not even a feature on the app. Are you planning on upgrading any time soon

getty9

a year ago

Response from developer

Thank you so much for your feedback! The Rentler app was designed with the intention to help tenants search for rentals and apply to listings. Although our mobile app doesn't currently offer the ability for tenants to pay their rent, tenants can easily switch to the mobile browser version and easily pay their rent that way. We are constantly trying to improve and will gladly take this feedback to our team developers.

Terrible

This app is useless to pay rent through! I can fill out an application, or search rentals through it. My landlord used it to create my entire lease. But EVERY TIME I pull up my rental via this app, it does NOT allow me to pay my rent grouch it, nor does it show my payment history. So as a renter, it’s one pointless app to download when I have to go to the Rentler web browser directly just to pull all that info up.

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RandEKriser

a year ago

Response from developer

Hello! We're very sorry for the difficulties you have with using the browser version of the Rentler to pay your rent. Currently, the mobile app offers only search tools for those who are looking for places to rent. Thank you for your feedback.

So many flaws

This app doesn’t remember login in info, making you log in again and again. It doesn’t remember what properties you’ve already looked at, only the ones you saved (so you end up looking at all the ones you weren’t interested in over and over). And worse if all doesn’t let you pay rent on the app! You have to use the website and web browser! There is a reason Zillow is favored and I am deleting this one.

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smileyfree

2 years ago

Response from developer

Thank you for sharing your experience with us! We keep improving the app and your feedback is really valuable for us.

Great to find places. Tech could improve

This app is great to find places on. Filters are helpful and mostly accurate except for when people list their basement apt as a home. Applying through Rentler is great! The price is great! No hard inquiries on credit. What needs to improve: photos! Poor handling of photos on the web and app. Can’t see the entire photo unless I tap twice because the software is cropping the photos on listing. So to see the whole photo tap twice on said photo. Then I can’t scroll thru photos quickly tho. This really slows down the speed and efficacy of looking thru listings. And They are cropped enough that most of the time I want to see the whole photo. Next.. the directions link simply doesn’t work. Doesn’t matter the listing, it fails. Photos are massively important! Directions help but not as important as the photos.

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WaysofSir

2 years ago

Response from developer

Thank you for letting us know about the issue with Directions - we will fix it as soon as possible. Also, we're very grateful for your feedback about the listing photos and we will consider it when planning future improvements!

False marketing on free credit reporting

Although Rentler’s marketing claims free credit reporting, this feature is only supported for properties located in Utah. Any other out-of-state properties will be redirected to an affiliate company TenantCloud which incurs a regular monthly charge.

guywhojustneedstopoatreview

2 years ago

Can't even log in

It's silly that in 2022 an app in the app store would still lack iPad support, but when pulling up this app and attempting to use the "sign in" button on any page, they are all inert.

SSJB2019