Rabobank AU User Reviews

Rabobank AU

RABOBANK AUSTRALIA LIMITED

Business

Finance

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Crashes with ISO 18.0

The latest version of the app crashes with ISO 18.0 after inputting passcode.

JLGKGMG

3 months ago

How do I use this app? Is it only for business/farming accounts?

How do I use this app? Is it only for business/farming accounts? The instructions are not clear or I need a different type of account, and it that case the App Store ‘Page’ needs to make that more clear

Steve Stephanos

10 months ago

Very user ‘unfriendly’ app.

As far as apps go on my iPad, this is by far my worst. I updated my app today and now it’s not even showing upcoming payments. Logout can’t be accessed quickly. The list goes on.

sjp00700

2 years ago

Not a fan

I loved the app till recently I cannot login at all my login details are correct & I can still login in on my laptop. I have raised this issue with the tech department but nothing has changed.

230966

3 years ago

When will the app work in iOS 15.0?

As a recently new customer, I’ve been happy, until iOS15.0 was released about a week ago.

For days now, an error message, app won’t even let you try to login, which means logging in via a computer with the physical digipass security. Ain’t nobody got time for that in 2021.

I’m a customer with four (4) financial institutions (including Rabobank), and none of the others have had issues with iOS15.0

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TinaJWalsh

3 years ago

Dated experience...

Sign on could do with fingerprint login. Login keypad has no letters on the numbers which is what some people use to remember passwords... experience looks and acts like something in desperate need of refreshing

hemiharper

4 years ago

Response from developer

Hi There, We continuously aim to improve our mobile banking experience so we thank you for your feedback which we've passed on to our dev team.

How to use it

Login using RSA...
Is the wall to get access into the app really necessary? It’s not well explained at all - what username, what passcode, what token? Does it have anything to do with the Digipass?
Not intuitive at all, and I work in the digital industry :/

MyRatedApps

4 years ago

Response from developer

Hi There, Thank you for your feedback which we've passed on to our dev team. If you're still experiencing any issues, please email your phone number to sydney.client.services@Rabobank.com and one of our team members will be in touch or alternatively, you can call us on 1800 025 484.

Viewing transactions

It would be helpful if you could see more than 30 days of transactions, 60 or 90 days would be better. Thank you.

nothappykaye

4 years ago

Response from developer

Hi There, We continuously aim to improve our mobile banking experience so we thank you for your feedback which we've passed on to our dev team.

Still an embarrassment

Would not work to pay bills. Reverted to using my westpac online banking to pay business bills once again. No update seems to improve anything.

Glmuller95

4 years ago

Response from developer

Hi There, We continuously aim to improve our mobile banking experience so we thank you for your continued patience and feedback. If you're still experiencing issues, please email your phone number to sydney.client.services@Rabobank.com and one of our team members will contact you to find out what the issue is and help resolve it."

Logout could improve

I would be better if you could logout from any screen instead of going to the main menu all the time.

Woody6488

4 years ago

Response from developer

Hi There, We continuously aim to improve our mobile banking experience so we thank you for your continued patience and feedback which has been passed on to our dev team."