Game cam x 50
I just bought the game cam.. and I have to buy a plan.. really!! And the worst set up.. The company needs to fix this. As far as the plan.. deceiving.for leggs
Easier to just grab the SD card
Not sure why they don’t allow the cam to connect with your household wifi instead of first needing your smartphone or tablet to be close enough to connect by bluetooth and then directly connect by wifi. Frequently doesn’t connect. Very slow to download pics/videos. Annoying and stupid.HowzBernieLookingNow
New user
Just bought 3 cameras and should have researched the app. The cameras are good for the price, but still setting up the cellular trail cam. I may end up like the stealth cams from Sam’s club better.
The app on my phone only takes up 166MB.Wild bill xyz
App needs work
Budget friendly camera and works great for small applications and lower activity areas. The app is very unclear on instruction, lags and has “errors” frequently.istreetman
Too much data saved on phone
I have deleted everything from the local gallery but the application is taking up 16gb of space on my phone.
Other issues:
Disconnect from the camera if the phone screen goes dark. This makes downloading a real issue if you have a fair amount of video to download.
Good camera lowered to just a fair camera because the application is mediocre at best.Str8UpJack
App doesn’t recognize UserID’s
I have 6 mobile cams and one WiFi cam. I’ve been using the app for 2 years. In general, the app features and performance are 4 stars.
However, with the last update the app won’t recognize my UserID’s. The UserID’s will work on the web version, though. Thus, it’s a 1 star app….its useless to download.
My son has the same problem with the app.
The issue is NOT password related.
Their support is terrible. They don’t comprehend the issue and ask for info that is unrelated. Garde is a Chinese company so I’m not sure if the support department has problems translating the problem.
There’s no point in purchasing mobile cams if the app doesn’t work. The web version is designed for desktop access so it’s a different user experience from a phone when you’re in the woods.kelkyrs1970
Super impressed with customer support
Only had this camera a few days. Had to change a few settings in the camera that were over my head but I was shocked how quick customer support walked me through it and got everything up and going correctly.
Seems like a great product so far!kmower1
Live camera option
After the last update to camera the live camera view no longer works. This is one of my favorite functions. I am planning to add another camera, so this is likely a deal-breaker for my next purchase.
Tim.doitrightdad
Developer Response
Hello, Thank you for your patience and for bringing the live view issue with your wifi camera to our attention. Our technical team has identified the root cause and is actively working on a permanent fix. In the meantime, we have a temporary solution that should help you view the live feed from your camera. Please follow these steps: 1. Open your phone's Settings. 2. Find and select the GardePro Mobile app. 3. Turn off the "Cellular Data" switch. 4. Reopen the GardePro Mobile app and check the live view from your camera. Additionally, to assist us in resolving this issue more quickly, could you please let us know the SIM card brand you are currently using in your phone? Thank you for your cooperation and understanding. Best regards, GardePro SupportLive view doesn’t work.
Just bought this camera and will have to return it since live view does not work. All I see is a grey screen.Justin__H
Developer Response
Hello, Thank you for your patience and for bringing the live view issue with your wifi camera to our attention. Our technical team has identified the root cause and is actively working on a permanent fix. In the meantime, we have a temporary solution that should help you view the live feed from your camera. Please follow these steps: 1. Open your phone's Settings. 2. Find and select the GardePro Mobile app. 3. Turn off the "Cellular Data" switch. 4. Reopen the GardePro Mobile app and check the live view from your camera. Additionally, to assist us in resolving this issue more quickly, could you please let us know the SIM card brand you are currently using in your phone? Thank you for your cooperation and understanding. Best regards, GardePro SupportNew update is bad
New update will not let me see a live camera on setup. Please fix this. Makes it difficult to setup when you can’t see a live cameras. I have 4 cameras but now I’m thinking. Where is the support Help.HUNTFISHREPEAT
