Leave a Review Chatime Societea
The app is alright
Update:
I didn’t realize that I haven’t updated my review on it. Although my account was recovered, some of my points were inevitably lost and had not been happy about it during the transition period. Other than that, it was fine except that it randomly logs me out at inconvenient times (such as having the app ready while in line but may be disconnected when approaching the cashier). It might be a bug or software issue, I’ve seen it happens to other apps too so it’s not unique to this app. Other than the mild inconvenience, it’s pretty much fine and keeps track of your points well once your account is set up/sync.Show lessdeechow03
Developer Response
Hi there, thank you for your feedback. Please be assured that if you have registered your account with Five Stars, you will be able to transfer these points to your Chatime Societea account by going to Settings -> Transfer points from FS. Please also send us an email to loyalty@chatime.com so we can assist you further in redeeming your birthday drink!Horrible application!
I tried to login but failed. Tried to reset the password a number of times, even then failed. I do not understand what’s going on. The application should be very user friendly, and easy to login.Swamigkm
False Advertising
I saw a promo of free birthday drink by Chatime. Went to the store and was told I need to sign up and download the APP. OK, so I did.
Then I was told I need to have at least $2.50 purchase in order to obtain the birthday coupon. This started to get frustrating but OK, so I did. Purchased something in store.
However, the free bday drink coupon never arrived. Staff checked with manager what to do but never replied. And I was at the store for over half an hour already. In the end, I purchased the drink at full price.
Never received what’s been advertised. Wouldn’t go again.Show lessqptxc