Revolving scam app
This is the 3rd or 4th Tim Horton’s mobile app I’ve had to deal with. Every time I got to use it, I have to co very to a new / latest one and in the process lose gift card balances, have account data migrated poorly, and then the app experience is a JOKE. Place an order and go to pick it up and none of what I ordered is available. WHAT IS THE POINT OF THIS APP THEN? To top it off, I had to put funds on a Tim’s gift card to checkout (because no way am I entering card data after the revolving app saga), and then when the store can’t do they order, they also tell me there is no way to REFUND an order I didn’t get and hand me a bogus receipt for food I never received. Employees tell me they are not allowed to even have or use the app of that tells you anything. Apple should delist this app until serious issues like these are fully resolved by the developers. I better get my money back from this fiasco and not on the dang gift card.
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Response from developer
Thank you for your review. Tim Hortons is made up of several teams. We have support representatives ready and available to help you with your App/Loyalty concerns. You can reach us directly via our contact form here: www.timhortons.ca/support
