Amazon Shopping offers app-only benefits to help make shopping on Amazon faster and easier. Browse, view product details, read reviews, and purchase millions of products. Amazon delivers to 100+ countries in as quickly as 3-5 days. Whether you’re buying gifts, reading reviews, tracking orders, scanning products, or just shopping, the Amazon Shopping app offers more benefits than shopping on Amazon via your desktop.
Never miss a delivery
Get real-time tracking and delivery notifications so you know where your package is and when it arrives.
Know exactly what you’re purchasing
Full 360° product view lets you see items from every angle. “View in you room” makes sure it fits by using your phone’s camera and VR so you can see it in your space.
We’ll notify you when items go on sale
Just tap the heart icon to save items to Your Lists and we’ll alert you of price drops so you don’t miss a deal.
Never forget your password
Save time by staying securely signed in. If you prefer to sign out, use facial or fingerprint identification to sign back in.
Connect with us when it works best for you
Live chat support is open 24 hours, 7 days a week. Once you’ve started a chat, it stays that way for 24 hours so you don’t have to start your support session from the beginning.
We’ll find that item for you
Not sure of an item’s brand or where to but it? Just tap the scan icon in the search bar, take a picture of the item or its barcode, and we’ll find it for you.
In order to provide a rich experience and enable features such as voice shopping, notifications, visual search, customer reviews, and authentication this app may request permission to access contacts, camera, microphone, notification, touch id, photos and Bluetooth.
Amazon Shopping is available in English, Spanish, German, and Simplified Chinese. In addition to International Shopping, you can change your settings in this single app to shop Amazon.ca, Amazon.co.uk, Amazon.de, Amazon.fr, Amazon.com, Amazon.it, Amazon.es, Amazon.cn, Amazon.co.jp or Amazon.in.
For customers located within the European Union, United Kingdom or Brazil: By using this app, you agree to Amazon’s Conditions of Use applicable for your country. Please also see the applicable Privacy Notice, Cookies Notice and Interest-Based Ads Notice for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
For all other customers: By using this app, you agree to the applicable Amazon Conditions of Use (e.g. www.amazon.com/conditionsofuse) and Privacy Notice (e.g. www.amazon.com/privacy) for your country. Links to these terms and notices can be found in the footer of your local Amazon homepage.
If your device supports TrueDepth technology, the app will use your device camera to detect your facial movements only while using certain features such as virtually try-on products like sunglasses. All information processed using this technology remains on your device and is not otherwise stored, processed or shared by Amazon.
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Summary of user reviews
Positive highlights
🕰️
This app hasEasier to purchase more items
🎁
This app hasEasier to return unwanted items
🚚
This app hasConvenient for Prime members
🔍
This app hasOverall decent usability
Negative highlights
🔍
This app hasPoor search functionality and irrelevant results
🚚
This app hasDelayed and unreliable shipping, even for Prime members
🤖
This app hasUnhelpful and unresponsive customer service
📱
This app hasBuggy and frustrating iPad app experience
💳
This app hasQuestionable billing practices and double charges
🔍
This app hasCluttered and confusing UI changes
What's New in Amazon Shopping
23.23.0
December 9, 2024
Our new design provides easier access to the features you use most while on the go. This includes the homepage, account and order information, your cart and the ability to browse and discover Amazon departments, products, programs, and features.
So I just wrote a long email, but it just like went away, but I’ll just explain again. I had to call three times each time I gave them my information and the second time I called I had to answer a series of Questions. They asked me a question whether I remembered if I had like what was last in my cart. And I answered to the best of my ability was in my safe for later because she said I could do that too. The test which was really dumb because I was spent like an hour trying to do this altogether just calling customer service and I only that was my second time calling. By this point, I was just upset because I failed the test over a silly question and that’s not really fair to me. Then I called for a third time and the lady said I had reached the limit that I could try and update my account and I have to WAIT A MONTH. I told her that that was insane just because I was trying to update an email which probably could’ve been done in 10 minutes for them, but they had to make it so much more difficult. In conclusion, their customer service is dumb so don’t get logged out like I did.
