Save a lot at first, then….sometimes…
As someone who’s claimed a little over $250 in the past few years since this program’s inception and uses Upside every time for gas, it could and should have been more. Seems about 10% of my offers get the “issues found” remark or go “expired” and no cash back is given and no reason given that’s easily available for me to find. Please tell me what the issues are so that I might not make the same mistake over and over…if it’s in fact my fault or within my control…..and also give the opportunity to fix the issues to receive the offered offer. Sometimes you are required to upload a picture of the receipt immediately, and other times it just says “you’re done”. Please give the option to upload the receipt every time so that it’s not possible for upside to not be able to find the transaction and deny the offed offer. If you pick the wrong card from your wallet you won’t get it either as you must select which card you will use before you pump. Why not associate all of my cards so you can’t miss it? You’ve already got them all stored anyway. There is also fine print that reduces anything upside says they will give in cash back if you have a loyalty card with a business that provides any discount….sometimes to zero cash back from upside. I’ve been happy with it for a few years, but it’s beginning to slide into the “more trouble and disappointment than it’s worth” category…for me anyway!
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