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USED TO BE GOOD— NOW DROP IS TRASH
AUGUST 2024 update, after being denied cash out since at LEAST DECEMBER, 2023!!!: I swear they are lying about the gift cards at this point. Either they don’t exist at all, or they don’t distribute them fairly!!!
Only leaving 5-stars to be seen for the algorithm. ZERO STARS DESERVED!!!!!!! When Drop first came out, it was excellent! Now it’s total trash and a waste of time. Why? Because they refuse to admit they don’t have enough gift cards to meet the demand and number of people on the app, so they make it a once-a-week chaotic free for all to “claim” one, but you can never actually get one. Before the app sucked, you could redeem at any time once you had enough points. Now it’s a strict competition and I’m beginning to believe there ARE NO GIFT CARDS, but they pretend they are just sold out because even when you log in early, around 12:50 on any given Thursday, they ALWAYS have some sort of crashing error then send a message saying all cards were claimed for the week and try again next Thursday. Today is April 18 and I have been trying for about DECEMBER to redeem. I have reached out to support and they offer no help whatsoever and just say to try again next time. DO NOT WASTE YOUR TIME DOWNLOADING THIS APP!!! They have got to do better by those who have been supporting them all along. This new system for redemption is AWFUL!!!!!!!!!!!!!!!!! DO BETTER, DROP!!! I’m sure I’ll be deleting Drop soon!!!Show lessPeacefulPanda
USED TO BE GOOD— NOW DROP IS TRASH
Only leaving 5-stars to be seen for the algorithm. ZERO STARS DESERVED!!!!!!! When Drop first came out, it was excellent! Now it’s total trash and a waste of time. Why? Because they refuse to admit they don’t have enough gift cards to meet the demand and number of people on the app, so they make it a once-a-week chaotic free for all to “claim” one, but you can never actually get one. Before the app sucked, you could redeem at any time once you had enough points. Now it’s a strict competition and I’m beginning to believe there ARE NO GIFT CARDS, but they pretend they are just sold out because even when you log in early, around 12:50 on any given Thursday, they ALWAYS have some sort of crashing error then send a message saying all cards were claimed for the week and try again next Thursday. Today is April 18 and I have been trying for about DECEMBER to redeem. I have reached out to support and they offer no help whatsoever and just say to try again next time. DO NOT WASTE YOUR TIME DOWNLOADING THIS APP!!! They have got to do better by those who have been supporting them all along. This new system for redemption is AWFUL!!!!!!!!!!!!!!!!! DO BETTER, DROP!!! I’m sure I’ll be deleting Drop soonShow lessImpossible to redeem rewards
The updated gift card system is ridiculous, and now impossible to redeem your hard earned rewards. Rack up as many points and complete as many offers as you want…..it’s pointless if you’re unable to beat all the other users to a gift card ONCE A WEEK before the LIMITED QUANTITY sells out. And forget about contacting customer service for anything - they don’t care about your experience and are zero help in any regard. This app used to be great, but after the ‘upgrades’ this year it’s a complete joke. I had already redeemed two sets of 25,000 points for two separate gift cards MONTHS ago and they sat pending for an excessive amount of time (which Drop support claimed was new policy. Waiting 90 days for gift cards? Really?) Once the new updates were in place - rather than issuing the gift cards I’d already attempted to redeem points for…they reversed the transaction and reissued points. Which I’ve been unable to cash in since due to the Hunger Games style gift card drop once weekly. And that’s just when the app decides to work and even let you IN to try and duel for a gift card redemption! I try week after week and am subjected to app crashes and spinning icons just to be told gift cards have already sold out. Do yourself a favor and download Fetch. Or Rakuten. Or literally any other cash back system that isn’t Drop - because there’s NO benefit to the consumer here.Show lesssowerpatchkid