Abandoned software
Newer app won't connect to old hardware, so this is the only option. Can't do anything because the maps never load. -- you can run off an older run, which at least makes the robot work. Scheduling is 30-60 minutes off. The robot is usually "unreachable" through the app after any change. (Stop cleaning command causes robot to stop, but then pressing "recharge" says it's unreachable). I'll need to replace the hardware, but it won't be with this company._ŒÂ◊
Abandoned software
Can't do anything because the maps never load. New app won't connect to robot. -- you can run off an older run, which at least makes the robot work. Scheduling is 30-60 minutes off. The robot is usually "unreachable" through the app after any change. (Stop cleaning command causes robot to stop, but then pressing "recharge" says it's unreachable).Abandoned software
Can't do anything because the maps never load. New app won't connect to robot. -- you can run off an older run, which at least makes the robot work. Scheduling is 30 minutes off. The robot is usually "unreachable" through the app after any change. (Stop cleaning command causes robit to stop, but then pressing "recharge" says it's unreachable).Abandoned software
Can't do anything because the maps never load. New app won't connect to robot.Abandoned software
Can't do anything because the maps never load. New app won't connect to robot.Loading forever
Can't do anything because the maps never load.Hardware is good. app is gross incompetence
Hard to believe even in the lazy world of app programming that something could be this dysfunctional. The app hasn’t been updated in two years and is at best a beta product that doesn’t work right.
Can’t change the network name can’t get it to connect to the unit. When I tell her to clean her room, it goes into “loading“ for an infinite amount of time, and never comes back.
Fire all the programmers and hire an intelligent 12-year-old.Z hunt Z
Loading
Can't do anything because the maps never load.Forgets map but easy to “reload”
When it randomly forgets your floor plan map go to settings, history, then click on one of the best vacuum runs, then upper-right hand corner click Use. This has saved me several times from having to remap my whole house.
This might help people with two different floors also.
Otherwise I’m happy with the vacuum overall. It works well but the cat hair does clog up the bin opening if I don’t run it often.
The app is ok but could be better. I love being able to choose which room I want to clean. That is fantastic.Mesacake
Vacuum forgets map
The app or vacuum constantly forgets the “smart” map causing you to have to restore it from history almost daily. I want to throw the whole vacuum in the trash along with the dust bag! Then they released a second app without telling anyone. But that one won’t even connect to the vacuum! Great device, piss poor apps.RateTheGreat
