Nice app with two gigantic problems
Looks like they put a lot of hard work into this one, but it failed because of two massive issues. Firstly, the app logs you out constantly. This makes no sense, given one of the greatest benefits of this device is that you can use it to clean individual areas such as rugs by naming them. Extremely annoying to have to log back into the app every day just to clean a rug. I think this is easily fixable, but I Believe that the developer doesn’t want to do it because this requires more horsepower from their servers.
The second problem is also tied back to horsepower. Their servers are holding the layout of your home, the app doesn’t store it locally. Because of this, your saved layouts could take several minutes to load, and occasionally tens of minutes to load. They really need better hardware.butterbuyer
Working great!
Have it for a month and everything is doing great. Time to retire my 4 yr old roborock. Just hope there is a 2nd map for my 2 story house.Chess playa
Idk, it looks great
By the looks of it, it looks great but the reviews are not so favorable. I'm not sure if this performs badly or not cuz I didn't use the app yet, but the most annoying part is that you have to sign in to the app, but that's all.Thepersonwhostandsout
Seems like everybody’s crazy about the robot except me
I think I ended up with one with a manufacturing defect and it never worked right. Their customer service was snarky and stocker-ish. frankly a little scary.9Morty23@
App recreates app
App doesn’t have a way to save the map so every time the bot fails to locate it deletes the whole map. Such a painkatnyacin
Would be great if it worked
I like the functionality this app has but every month or so it forgets my mapped zones. So then I have to send the bot around the whole house while supervising it so it doesn’t get in places I don’t want it.summersolsticegolf
Robot works great! App? Not so much.
Scheduling does not work. Changing the robot’s spoken language doesn’t work. Smart maps and map customization needs improvement. There needs to be an “are you sure?” prompt when deleting maps, stop any accidental deletions. Maps randomly get deleted and robot has to do initial map and clean. Several spelling and grammar errors throughout the app.
Otherwise the hardware is fantastic and we love the robot vacuum and self-emptying dock. But the app really holds back the experience especially when you’re trying to map and schedule.NorthBearOne
Worst apo
Vacuum is very good, but many benefits are undermined by a really lousy app. The ability to map areas so the vacuum can do what you want and avoid where you don’t want cleaning - was the sales pitch. The app is lousy to use, does not adjust to an iPad for a larger screen, and most noteworthy is it drops maps, which took time to setup (again and again) and thus the vacuum has no reference points, other than inefficiently bump around the house (again).
Shocking a company could market something so lame.PaulNPDX
Needs improvement
While most of the app is fine, it takes a while sometimes to load zones if it does at all. Also I have tried to update firmware on the bot and it always gets to 42% and fails. At least with this latest app update I can actually read the update failure in English. I have reported the issue to Neato and it is going on 2 months with no fix.♥️♥️♥️👍👍👍
Smart robot with a couple of suggestions
I like this robot since it really saves my time and effort. However: here is a couple of areas which needs to be improved:
1. Can you please add a setting option that do not empty out the trash bin? I rather empty it out myself manually every time because with long hair I have to do it anyway and the loud noise REALLY REALLY bothers my young child. Please give us an option so we can do manually - since we do anyway.
2. Can you we have option to add another map so we can use it on the 2nd floor? Otherwise we lose the first floor map.
Thanks.Haohao613
