MCB Juice User Reviews

MCB Juice
MCB Juice
The Mauritius Commercial Bank Ltd

Top reviews

Something went wrong

Keeps saying looks like update check isn’t working please try again later

Response from developer

We regret to note this. Please contact us at contact@mcb.mu with your contact details so that we can address your concern. Additionally, kindly verify the update of your IOS.

Mcb

This app never disappoint me for once, very easy to use 👍

Response from developer

Hi, thank you very much for your feedback.

Use the App abroad

MCB is making it very difficult to access online banking from abroad. I cant seem to use the app when im out of the country. It tells me there is location restriction. And they only gives a mauritian number to call. What if you no longer live in the country! Please provide online support!

Response from developer

We would like to chat with you with regards to your experience. Can you provide us your customer ID and a detailed description of the issue you encountered at contact@mcb.mu so that we can reach out?

Excellent App

I use the app very often and never had any issues with it, excellent way of dealing with my financial transactions even from any corner of the world. Thank you

Response from developer

Thank you for your encouraging words.

New

Thank you MCB for this App. I enjoy the New pay Bills option now that my electricity bill appears automatically on the App. I am waiting for my MyT bill to appear as well as my Emtel bill.

Also, hoping that I can soon select to which account the “Tap to pay” option should point with my debit card. Hopefully soon.
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Response from developer

Thank you for your positive review! We truly appreciate your kind words and support.

Unsatisfactory

JUICE App is very useful and easy to use. However, customer service of the MCB is very unreliable! Officers on the 2026060 hotline cannot provide accurate information and misdirect people.

Response from developer

We regret to note this. Please contact us at contact@mcb.mu with your contact details so that we can address your concern.

iOS Bug

There’s a bug on the App for the iOS version. Sometimes the app freezes while using the FaceID and several attempt is required to successfully login.

Response from developer

"Hi, We would like to chat with you with regards to your experience with us. Can you provide us your customer ID at contact@mcb.mu so that we can reach out?"

App so slow

Takes forever to load/process something

Response from developer

Sorry for the trouble you are experiencing with our app. For further assistance, please email us at contact@mcb.mu.

Great App!

There should an option for notifications whenever theres a withdrawal or a deposit on your accounts.

Response from developer

Hello Thank you for your suggestion. Kindly note that your suggestion has been escalated to the concerned department for consideration.

Keeps loading

Please fix this
Not working at all
😡😡

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