The worst intercom on planet earth
I don’t bother myself leaving reviews but I will leave for this useless intercom brand. Wast of money and waste of my time calling engineers to fix this god forsaken intercom.
Who even made this thing. I have missed a lot of visits and deliveries because of this bloody intercom.
Who even made this thing. I have missed a lot of visits and deliveries because of this bloody intercom.
Very unhappy
Have wrestled with this for 18 months. Found it needs on off reset regularly like every 1-2 weeks to get back into our home, else cannot enter. Also notifications had erratic behavior and not appearing consistently on mobile devices. Camera quality poor and intercom hard to hear. Upgraded to 200 meg internet connection - made no difference. So disappointed.
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Always offline - connectivity issues
As lots of people mentioned device is
More offline than online even on a wired Ethernet connection. UI is THE WORSE and customer service non-existent. The want to talk only to installers even though the issue is software-installers can’t fix bad software and bad hardware.
More offline than online even on a wired Ethernet connection. UI is THE WORSE and customer service non-existent. The want to talk only to installers even though the issue is software-installers can’t fix bad software and bad hardware.
Just doesn’t work - don’t waste your money
In theory the system looks great - but it just doesn’t work. The belongs merrily on the keypad at the gate but does not connect through to the app on our phones. Also there is no audible ringer in the house so unless you have the app open you can’t hear the bell - which doesn’t work anyway!! Completely useless - don’t waste your money
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Awful UI and layout
Needs some serious UI and quality of life improvements. Looks like a final project for a high school coding class. Low graphics quality, unoptimized layout with no rhyme or reason, and nonsensical interface, especially for interacting with gate systems and changing general settings.
Poor after care service and app keeps deleting key codes
For some reason the entry key codes keep deleting themselves and that’s after you manage to get them on in the first place because sometimes they don’t save at all.
App is slow, freezes and unreliable, sometimes it loads after several attempts.
Can’t call anyone for support because I’m not the installer and the engineer who did isn’t around anymore.
Will now have to spend thousands on another entry system.
App is slow, freezes and unreliable, sometimes it loads after several attempts.
Can’t call anyone for support because I’m not the installer and the engineer who did isn’t around anymore.
Will now have to spend thousands on another entry system.
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Worst app there is
This app has not been functioning for several months now on my and my spouses devices. The problem is that no notification pushes through to phones as it did when initially installed. It sounds minor, but it has meant that many visitors to our home has turned away, believing nobody is in. I have to say the the picture quality and microphone isn’t great either. I have a Ring camera fixed 4-5 metres away, focused on the gate and it is streets better.
Trying to find a solution is frustrating and inconclusive as the problem persists and there has been no aftermarket care.
DON’T BUY THIS PRODUCT!
Trying to find a solution is frustrating and inconclusive as the problem persists and there has been no aftermarket care.
DON’T BUY THIS PRODUCT!
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Great Upgrade to the WIFI Pro 2
The app works faster, and connects to the system and calls, much more quickly than the WiFi Pro 2. It also has a upgraded keypad, improved camera, much more functionality and additional options. Lastly, the Tech support is awesome. Thank you!
Updated from WiFi pro 2
I’m not sure if the dramatic update is due to the hardware or software but wow what a difference! Our intercom system which use to run on WiFi Pro 2 was always spotty and incredibly slow to respond to calls or anything for that matter. We finally replaced the motherboard and the new one works with this app instead. I can’t believe how much easier this app was when pairing with the intercom, setting up the keypad etc. it’s like 1990’s technology vs 2023 technology faster.
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Not intuitive to set up
Difficult to set up. Especially advanced settings like timed gate opening and closings etc. Manual is zero help.
