Always offline - connectivity issues
As lots of people mentioned device is
More offline than online even on a wired Ethernet connection. UI is THE WORSE and customer service non-existent. The want to talk only to installers even though the issue is software-installers can’t fix bad software and bad hardware.nikos
Awful UI and layout
Needs some serious UI and quality of life improvements. Looks like a final project for a high school coding class. Low graphics quality, unoptimized layout with no rhyme or reason, and nonsensical interface, especially for interacting with gate systems and changing general settings.ryanmei18
Great Upgrade to the WIFI Pro 2
The app works faster, and connects to the system and calls, much more quickly than the WiFi Pro 2. It also has a upgraded keypad, improved camera, much more functionality and additional options. Lastly, the Tech support is awesome. Thank you!Rick 461
Updated from WiFi pro 2
I’m not sure if the dramatic update is due to the hardware or software but wow what a difference! Our intercom system which use to run on WiFi Pro 2 was always spotty and incredibly slow to respond to calls or anything for that matter. We finally replaced the motherboard and the new one works with this app instead. I can’t believe how much easier this app was when pairing with the intercom, setting up the keypad etc. it’s like 1990’s technology vs 2023 technology faster.Kimmie Beatrice
Not intuitive to set up
Difficult to set up. Especially advanced settings like timed gate opening and closings etc. Manual is zero help.Richard H. Ross
Is always offline
This thing almost never works.Smilies 1000
No ring tone on iphone 14
I get a banner but no ring tone when someone pushes button. I will never know if it is just motion or a caller without going to the app and looking at the video. If the app is open I get the ringtone but the app cannot stay open all of the time. There is no “slide the banner and chose view” option. I have checked all settings.Iphone hopeful
Mark
Happy for nowRridiger
Needs work
There’s no differentiation between someone calling and movement. Not to mention just one vibrate when someone’s calling? What’s the point of having a gate if I don’t see when someone’s trying to get in? I just end up leaving them open so I don’t miss anyone.Ihatethisapp2134566
Horrible
If you use an iPhone and it is on lock screen (which is pretty much always), you will NOT get alerts when someone pushes the button to reach you. Only works on Android.
No access to any video. So if someone approaches you can not go back and look to see who it was.
You can not hold open the gate from your phone, only from the keypad. VERY annoying when you want to remotely leave open for work people or deliveries.
There is no night vision. When the sun goes down, your camera only delivers a grayish blob.
Basically, it does nothing you'd expect it to do. And, app is lame, antiquated and makes you go through 2 steps just to open the gate. Icons to access different features are counter-intuitive, more like hieroglyphics. Takes multiple tries to find what you're looking for.
I only wish I had read the reviews before I purchased.;lkjie nkn;lks
