Praetorian Guard User Reviews

Top reviews

Insecurity

For serious security I would not recommend this app. It is impossible to shut the gates quickly if they are held open on a schedule. The video playback is clumsy, there is no transport to view clips properly and no obvious way of uploading the clips should they be needed by the police etc.. Overall very amateurish.
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Notifications not working

Notifications are not showing on my iPhone, kind of defeats the purpose of an intercom.

Pls fix!!

App is very poor

Decent hardware, software/app is like it was designed the 80’s. Need updating asap.
Would be nice to have it on Mac, also.

Is always offline

This thing almost never works.

No ring tone on iphone 14

I get a banner but no ring tone when someone pushes button. I will never know if it is just motion or a caller without going to the app and looking at the video. If the app is open I get the ringtone but the app cannot stay open all of the time. There is no “slide the banner and chose view” option. I have checked all settings.
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Notifications do not work

Aside from the fact that this looks like a poor GCSE project, notifications frequently do not work rendering the product (the intercom itself was not cheap) completely useless.

Warning: DO NOT purchase from this company. Amateur at best.

Mark

Happy for now

Mansion

Awful and not reliable Notifications don’t work on any device Absolute waste of money

Needs work

There’s no differentiation between someone calling and movement. Not to mention just one vibrate when someone’s calling? What’s the point of having a gate if I don’t see when someone’s trying to get in? I just end up leaving them open so I don’t miss anyone.

I’d be embarrassed to put my name to these apps!

All the apps by this company (Wi-Fi predator etc) are aweful. Not only do they not function they are graphically horrible and unintuitive. Today after 5 years I finally tore my AES intercom off my gate and replaced with Hikvision Intercom. It is by far way superior in every way. Better technology, support, usability, functionality. I have 3 neighbours with signs on their AES intercoms saying “don’t ring doorbell - out of use” Spoke to AES way to many times over the years and never got anything productive back. iPhone apps not developed in over 4 years.

All these apps look like they were written as a school project. Please take some design elements for an iPhone app. A page full of graphics with no exploration what each is is poor.

You can’t even access the cameras of an AES product apart from through there app. So you can’t add it to your home automation. You can also not trigger gate openings using API etc.

Here is an honest statement I’m not writing as an exaggeration “In the 5 years of owning an AES intercom, despite having perfect internet connection, I have not had one communication with a visitor that I would say was successful” The majority is the visitor leaving before I got the notification and got the app to connect.

Then if I did catch them the communication was poor both in quality and speed.

I got to the point I would leave my gate in pedestrian mode each day so visitors could just walk in.
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