Leave a Review WorkMax
Horrible app
If I could give zero stars, I would. My company has been using this program for about a year now, and it has been a horrible experience from day one. Everything you do is so SLOW. Tap a button, and its 5-10 seconds before it responds. Trying to search for a job, I have to type the job number in, set my phone down and do something else for 10 minutes. By then, MAYBE it will have found it and I can clock in.
Now, after the most recent update, I cant clock in at all. I click the button, it blinks like it knows someone clicked it, but the next screen never loads. Haven’t been able to use it for a week or more.Show lessZ-rated421
Big problem
The update has broken the ability to clock in or out. Pressing either choice now on WorkMax 2.2.40 on out time clock iPad app no longer launches the next screen. Please hurry out an urgent bugfix and notify users ASAP. Software is currently unusable.Crosscourier
If you can avoid using Workmax as a whole, do
Every experience I’ve had with this time clock app over the last 2 years has been horrible. It feels like a beta release of an app that will never come out, I would be ashamed of being a programmer that worked for them. It never loads correctly on the desktop site, the app has other issues as you can see from all the other reviews. For a program in 2024 that’s as simple as a time clock, it’s inexcusable.Show lessWillis Chackone
Terrible UI
Ease of use is sub par, too expensive, clunky. There is far better out therePika foo fighters
Developer Response
Pika foo fighters, we appreciate the feedback you have provided and we are sorry to hear you are frustrated with your WorkMax platform. We believe our pricing is fair considering how robust and deep our solution is. We are always striving to improve our software and service, if you have any questions or additional feedback please don't hesitate to reach out to support@workmax.com. We would love to help!If it’s not broke don’t fix it
WorkMax2 interface is horrible compared to WorkMax the original, no idea why you switched platforms. Biggest gripe is you can’t enter click in/outs consecutively. You have to wait a minute in between inputs. This wasn’t an issue with the original WorkMax.406Sparky
Developer Response
406Sparky, We appreciate the feedback you've provided and we'd love to help you understand why we've made the switch to a new mobile app as there are many reasons. Please contact support@workmax.com for a more in depth explanation for all of our changes. The reason why you are prevented from clocking in and out consecutively is that everything in WorkMax is by the minute and hours, not seconds. Being able to clock in and out consecutively on the old app was an oversight that was corrected in this new mobile app. Our web time clock, for example, has never allowed employees to clock in and out consecutively for the same reason that WorkMax is based on hours and minutes.Many benefits!
I use this everyday to clock in and out of work. Super helpful and love the mobility on my phone. Also the data syncs fast and the interface is simple and user friendly. I’d highly recommend!Ashley L..
Developer Response
Thanks for the positive review and we're glad that you're enjoying the app!Decent improvements
Thanks for the following: 1. Removing that terrible splash screen 2. Not deleting the entire log in number when hitting the backspace key 3. THANK YOU FOR REMOVING THE SMALL AND TUCKED BUTTONS IN CORNERS Please put back the following items: 1. Either add back the month view for timesheet review or add an arrow to go back and forth days on the menu. No one likes to hit a drop down and then select a day if they don’t have to. (EDIT: I found that you can select multiple days on the time sheet and then just click once to expand the times!) Please add the following items: 1. Let me remain signed in to the app on my device, or add fingerprint or Face ID recognition for the default employee ID. What does Remember Selected Employee do in the setting menu? 2. Is there a way for the company to remove all our personal information from the entire company directory? I don’t need people showing up at my house that I don’t know. Especially when they know I’m at work and not at home. 3. Another feature that I’d love to see added is some kind of GPS recognition. If I leave a certain radius of a job site and I haven’t logged in or out it would be awesome to get a notification. Thanks for the vast improvements!Show lessbparker02
Developer Response
bparker02, Thank you for taking the time to think about and write this generous review! #1 regarding staying signed in...we'll put some thought into this as we continue to move forward. We're always looking for ways to speed up an employee's day and reduce steps. #2 There is a user role for others to see or not see other employees information. Please check with your WorkMax system admin to see if some adjustments can be made here. If they need additional help, please have them contact support@workmax.com #3 We are planning on adding notifications in the future and entering/leaving job site notifications is on our radar. Thanks for the reminder! Thanks again for your review and helpful feedback!Awesome App
Loved using this app 😄Jjjacko
Developer Response
Thanks Jjjacko!
