Missing essential food service delivery functions
This app is great for finding vegan options but there is no in-app record of your orders, no order tracking and no customer service contact information.Aumnic
Developer Response
Thank you for bringing this to our attention! We took your feedback seriously and added a way to contact customer service right through the app! Check the newest update to see! With order tracking it is very difficult to build that process out being a new startup :(. To put it in perspective it took Doordash, Ubereats, etc... Over 3 years each to implement. This is why we hire vetted drivers so they can keep you updated about your order the entire way and you never have any worries! You can't see their location but you will know what is going on at all times! As far as in app record of orders we can get working on that! Thank you again for the feedback!BEST VEGAN FINDER AND DELIVERY SERVICE
Yelp and Happy Cow do not compare to this app! The founder and owner was sick of the poor vegan food conditions and BUILT THE APP HIMSELF to make life happier and easier for vegans. 10/10msandler7
Amazing Concept
Hi! I absolutely love this concept. It actually provides vegans and vegan friendly eaters the ability to not sift through place after place looking through entire menus to see if we can have something at that restaurant. It also allowed me to find items that I didn’t know a place offered because looking at the menu became too overwhelming.
Note to the developer: I like the app overall. I have an issue with where some buttons and links are placed. Some are placed close to the bottom of the screen with a small click area. I keep hopping out of the app when I want to click something like the menu button.
Also, can’t wait for this to take off for traveling purposes :)RisRudy
Developer Response
Makes us so happy to hear that you are enjoying the experience :) . Traveling is definitely going to happen down the line so no one ever has trouble finding vegan food ever again! We would love to know what's going on with different buttons/ links that you were referring to. Please shoot us an email livebetterphl@gmail.com and we will fix what we need for you asap!Awesome!
Between this and HappyCow (which doesn’t have an order function) there’s no reason in the world to have to eat bad vegan options in Philly or anywhere. I had no idea some of these places even knew what “vegan” meant. (Although obviously they all should…) Already impressed. Thanks!piper benjamin
Developer Response
We are so glad you are enjoying the app!! We will keep continuing to improve the experience to make the app even better!Love the concept, but app is hard to use
Gave 5 stars because I don’t want to hurt the start up & really love the concept. But I want to give dev team feedback. Maybe spend some time on UX and make the ordering/delivery component more accessible. I’ve spent 10 minutes in the app trying to figure out how to order from a partner restaurant & could only click on them on map and pull up contact info. Couldn’t figure out menu or order mechanics. Tried using the app at noon on a weekday so I’m assuming delivery should be available over lunch breaks.jlr2032
Developer Response
Thank you so much for the five stars and the support for the concept! We know we are a work in progress so we take your feedback seriously! All delivery partners will be marked with a yellow takeout pin on the food finder and you can also filter them out. On the list all the delivery partners will be the first listing to show (By location) and we have marked each restaurant with a delivery icon, pick- up icon, or both depending on what we offer for that partner. If you are still having issues please feel free to message us on IG @livebetterinc or email support@livebetternyc.com . We are more than happy to help with anything else and hear more feedback!Great Vegan Food Finder!!!!
The app is awesome for finding Vegan food in any kind of restaurant. Check It Out !!!⭐️ ⭐️⭐️⭐️⭐️PamF Wil
Entrepreneur
BEST IN CLASS 🙌🏿🔥🙏🏿🙅🏿♂️
Support Local
I love that they help restaurants prosper instead of hurt like other delivery services. Then my driver was also so nice and friendly! I recommend for any vegan!hutjrbr
Great team, great experience
My experience with this app has been amazing for the stage this startup is in. Access to great restaurants and wonderful service and a well captured niche.
Would love to help out defining the user experience on the app itself, but super excited for the team!!
Thank you for existing and going above and beyond!anthony_nyc<>mia
Love this app!
Just got this app and it has already opened up many more food options for my friends and I! Could be a game changer for us!Connor aka little boobwelsh
