Canberra Times User Reviews

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Log in mania

This has to be the worst subscriber web site among major Australian media. I frequently have to enter my password three times to get into the paper, and if I go off to visit another web site, I have to start all over again. Navigation between pages is also very clunky, no better than standards a decade ago.
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Response from developer

Sorry to hear to hear of your experience, please contact our support team on 1300 131 095, option 2 or email subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

Good format. Quality commentary. Thx

Enjoy the CT news daily to keep informed and entertained.

We have constant problem with the Canberra Time app subscription.

It will often only allow it to work on my wifeโ€™s IPHONE, it regularly stops working on my IPad and my IPHONE itโ€™s supposedly is meant to work on all three devices. My wife has contact the Canberra Times over the last few years but we still have this issue of it not working. It is terribly poor yet their add constantly advertise multiple devices.

A very disappointed long term customer. Brian
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Response from developer

Hi Brian, Sorry to hear to hear of your experience, please contact our support team on 1300 131 095, option 2 or email subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

Review ct - sat 11/5

Still very user unfriendly online - have been an avid reader since 1956!

Average

Not a good app. Not user friendly. Even if you havenโ€™t used it for days, it takes you back to the article/section you were last in. Search function is also annoying - again saving searches from days ago, not clearing the search after a short period. Also no filter function on the search.

Response from developer

Sorry to hear to hear of your experience, please contact our support team on 1300 131 095, option 2 or email subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

I enjoy the content but the app needs improvement

Please, please, please allow me to jump between hyperlinks to different articles without automatically logging me out of the app each time.

Response from developer

Sorry to hear, but please contact our subscriptionsupport@austcommunitymedia.com.au for assistance regarding your concerns with your App experience.

Yeah its Ok, but frustrating

Generally its OKโ€ฆโ€ฆ..however I get that news sites need to advertise to make money, but when the advert sits in front of and over the text of the article you are reading (thereby making that article unreadable) it is very annoying, especially since you still need to subscribe to the paper. Grrrrr fix it or lose a subscription
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Great app

Works well, loads articles quickly, everything is easy to read, great app!

Lacks user friendliness

The placement of news etc is haphazard and ads add to difficulty in following articles. Excess space allocated to ads and racing information would appear to receive little viewing and are therefore no different to junk mail I receive in my mailbox ie waste.

Very average app

This is one of the cases where the website is actually better than using the app. Also the subscription cost is wild. I have to recommend a pass on this one

Edit:
They make it has hard as possible to cancel your subscription. You have to call them

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