ME SupportCenter Plus

Customer support on the go

Business

Free

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Rating summary

Details about ME SupportCenter Plus

Released
Updated
iOS Version
Age Rating
Size
Devices
Languages

September 8, 2020
September 29, 2024
13.0+
4+
24.52MB
iPhone, iPod
Dutch
English
French
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Developer of ME SupportCenter Plus

Zoho Corporation

⭐️0 / 5

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🙌0

Ratings

📼4 scs

Media↘︎

📦~ in 4 months

Updates frequency↘︎

🗣❌ unsupported

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Version History of ME SupportCenter Plus

1.7

August 20, 2024

- Request task billing time entry feature allows you to add billing time entries in request tasks as well (14810 and above). - Mark billability feature lets you to modify the billability status of contract-based requests. - Updated the sign-off and close feature with V3 API. - New fields in time entry allow you to set billing status, mode and payment status. - Bug fixes and improvements.

1.6

March 12, 2024

- Contract based Time Entries are supported from SCP build 14200 and above. - UI and minor bug fixes.

1.5.1

November 10, 2023

- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above. - Minor bug fixes.

1.5

November 8, 2023

- Enhanced security with Two-Factor Authentication (2FA), available exclusively for SCP build 14500 and above. - Minor bug fixes.

1.4

October 16, 2023

- Solutions are now integrated into our app, providing easy access to recorded solutions for request resolution. - We've seamlessly integrated notification feature. - Bug fixes and performance improvements.

1.3

July 20, 2023

We are thrilled to announce that this update brings support for the Approval module! - Manage Pending approvals on the go. - Take action with a tap – Approve or Reject requests on the go. - Collaborate efficiently with Conversations, Notes, and Attachments support. Additionally, we've addressed various bugs and implemented UI fixes.

1.2

May 18, 2023

- Supports SupportCenter Plus Version 14.0 Build (14000 & 14200). - Includes SAML Login and Captcha Authentication. - Provides Reply Template option in Reply Request Feature. - Enables attachment of files in Resolution. - Includes UI and bug fixes.

1.1.1

November 25, 2022

Minor UI and other bug fixes.

1.1

May 24, 2022

- Introducing Tasks module where users can create, track, edit, and delete tasks. - Enhancements and minor bug fixes for iOS 15.

1.0

September 9, 2020

Price History of ME SupportCenter Plus

Description of ME SupportCenter Plus

Need a quick and easy way to support your customers on the go? Get ManageEngine's SupportCenter Plus 11.0. ManageEngine powers the IT of over 180,000 companies around the world, including nine out of every ten Fortune 100 companies. ManageEngine's SupportCenter Plus iPhone app is designed with a simple, intuitive, and easy to navigate user interface to enable both your support reps and customers interact easily and solve issues in no time, every time! SupportCenter Plus makes it easy to: - Filter and categorize requests based on relevant and contextual criteria - View, create, edit, delete, assign, close, reply, and forward requests - View, add, edit, and delete notes - View conversations and system notifications - Add and modify time entries and resolutions for requests

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