Leave a Review Aspire Servicing Center
Worst ever…
This program is designed for people trying to make payments when you have life changes. You have to have 5 kids to get all the benefits or a free ride. There is no consideration for single person households who still have all of their bills to pay they just want their money. They could care less about the efforts that you are making. The absolute worst company ever.Show lessWorst company 2024
Developer Response
Thank you for letting us know about your experience, and we’re sorry that we fell short. If we can assist, please call (800) 243-7552 so a representative can help determine options that are available to you.Umm?
Download and removed this app multiple times because it’s broken, thought that would fix it, but it hasn’t. I have tried to log-in multiple times and every time it refreshes the page. I enter username and password, click ‘log-in’ button and it refreshes back to an empty log-in fields page. So, I can’t log-in which is ultimately useless in an app.Show lessWildpitchernae
Developer Response
We’re sorry for the trouble you're experiencing logging in. Please call us at (800) 243-7552 so that we can gather more information and help troubleshoot your issue.Umm?
Download and removed this app multiple times because it’s broken, thought that would fix it, but it hasn’t.
I have tried to log-in multiple times and every time it refreshes the page.
I enter username and password, click ‘log-in’ button and it refreshes back to an empty log-in fields page.
So, I can’t log-in which is ultimately useless in an app.Show lessDeveloper Response
We’re sorry for the trouble you're experiencing logging in. Please call us at (800) 243-7552 so that we can gather more information and help troubleshoot your issue.Horrible app
Can’t pay ahead of time can only pay what day it currently is so for instance if I wanted to schedule a payment 07/15 ahead of time because my payments due but it is currently 07/03. I can’t schedule a payment for the 15th only 07/03 so either pay it day of or not at all I have found my self late because of this complete joke of a appShow lessJewishRick
Developer Response
Thank you for letting us know about your experience. Users should have the ability to postdate payments through both the mobile app and the desktop version of the site. You may try downloading and re-installing the app, or access the app on a different type of device. If these don’t resolve your issue, please call us at (800) 243-7552 so we can further troubleshoot this with you.Worst app I’ve ever had
I cannot log in as a result of forgetting password. I put in to update and the moment I leave app to retrieve the code from my email, it defaults back to the main screen, making it impossible to actually update password. I literally hate this app and sincerely hope it is corrected.Gypsy1020
Developer Response
Thank you for letting us know about your experience. Your feedback has been submitted for further review. Please don't hesitate to contact us at (800) 243-7552 for help troubleshooting if you continue to experience issues.1 star
After every button push a box pops up saying unexpected error. Also it takes way to long to process a payment from my account.tbuch9680
Developer Response
Thank you for letting us know about your experience. Please call us at (800) 243-7552 so we can help you resolve your issue.Issues with login screen
Login screen does not work with apple keychainCharlie_fpv
Developer Response
Thank you for letting us know about your experience. We have communicated this to our team for review.Needs a lot of improvement
Not a lot of available information. Can't schedule payments in the future, only for today's date. Errors pop up that mean nothing every time I make a payment (payment still goes through so I just ignore the errors). Reminds me more of a website from the 90s than an app made today. +1 star because it functions.Show lessFrog keeper
Developer Response
Thank you for taking the time to leave us a rating. We appreciate your feedback about the error message and have forwarded that information to our team for review. If you'd like us to do more troubleshooting with you on these issues, please call Customer Service (800) 243-7552.Malfunctioning
For the last 8 months of so every time I click through the app to make a payment it says “something went wrong” but it accepts my payment in the end.Rjs2268
Developer Response
We appreciate your review. Please call us at (800) 243-7552 so we can collect more information about the problem and research it for you.App could be better
The app has improved a lot since I started using it but it still pops an error message on every screen. I click 'ok' and continue to make a paymentWontl3tm3p!ck@Nicknam3
Developer Response
We are happy to hear that your app experience has improved, but if you are continuing to receive error messages we'd like to troubleshoot that with you. Please call Customer Service at (800) 243-7552 so we can get more details and research the issue.
