Leave a Review Aspire Servicing Center
Horrible Garbage App
Half the time I can’t even log in.Tourain
Developer Response
We’d like to help you resolve your issues logging in. Please call us at (800) 243-7552 so we can find solutions for you.Paid off
I was able to pay what I wanted towards individual items and paid it off on my timeline.GG-mom
Developer Response
We’re happy to hear this! Thank you for the positive review.1 star
After every button push a box pops up saying unexpected error. Also it takes way to long to process a payment from my account.tbuch9680
Developer Response
Thank you for letting us know about your experience. Please call us at (800) 243-7552 so we can help you resolve your issue.Minimal functions
This app is kind of useless, it doesn’t even allow the user to setup auto monthly payments or setup several upc I’m big paymentsAMB1218
Developer Response
We’re sorry that your experience with us didn’t meet your expectations, and we appreciate your feedback. At this time, auto-debit can only be set up through the desktop version of our website. On the mobile app, payments can be postdated up to 60 days in the future. However, customer service representatives have the ability to postdate payments further into the future. If you’d like additional assistance with auto-debit or postdating payments, please call us at (800) 243-7552 and we’d be happy to help you.Nice App, but Buggy
The app provides most of the information I need at a glance. It works well for that. But scheduling payments, etc, can be difficult with error messages being delivered on every attempt. Some screens will eventually show a successful operation despite the errors. I wish they’d more prominently display scheduled payments.Show lessLord Krath
Developer Response
Thank you for taking the time to leave us a rating. We have communicated your feedback to our team. If you have any questions or want to troubleshoot the issues you experienced while scheduling payments, please call us (800) 243-7552.Too simple…
This app is too simple. It doesn’t provide any useful information other than the payment amount and due date. It would be useful to be able access more account information and documents.Laurrabora
Developer Response
We appreciate your feedback as we look to continually enhance the app with different features. At this time, documents can be accessed through the Paperless Inbox, which is available on the website through account access. If you need help logging in, please call us at (800) 243-7552.Doesn’t work as intended
This is a totally worthless app. It doesn’t let me schedule a future payment or pay more than the amount listed. Error messages keep appearing. I think they want students to default on their loans so they can charge extra fees. There automated phone system is terrible too, so I guess I shouldn’t have expected anything better with the app.Show less71sunshine
Developer Response
We’re sorry you experienced errors with the app. Please call us at (800) 243-7552. We would like the opportunity to troubleshoot your concerns and make this right.Unable to schedule payment
I have had this app for a while and it still alerts me of when my payment is due but for the past couple of months I haven’t been able to use the app to schedule my payments like I wanted to. A good app but I wish that bug were fixed.Onedirectionobbsesed
Developer Response
Thanks for your feedback. If you are still experiencing issues with scheduling payments, we would like to look into that with you. Please call us at (800) 243-7552.
