What Happened?
I have enjoyed your puzzles for quite a while now. You have a nice assortment of topics, great color and easy instructions however, one glitch has popped up since your last upgrade…my screen has started freezing up. It will come back to normal after waiting a few minutes but, it’s extremely distracting. I hope this problem can be rectified quickly? A quick update: I did finally hear from your customer service department….I had already figured out the problem. It was actually a very simple overlook on my part. Thank you for responding….all is well in ColorPlanet Puzzle Land! ⭐️⭐️⭐️⭐️⭐️
July 2022 update….since this most recent update the ads have become more than annoying! There are many more than before popping up everywhere, including in the middle of puzzles I am working on. Not a happy camper. PLEASE FIX THIS or, is it just your way of forcing customers to pay for NO ADS?.. ⭐️⭐️
July 2022 update….since this most recent update the ads have become more than annoying! There are many more than before popping up everywhere, including in the middle of puzzles I am working on. Not a happy camper. PLEASE FIX THIS or, is it just your way of forcing customers to pay for NO ADS?.. ⭐️⭐️
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Response from developer
Hi, there. Thanks for your feedback. We'll try our best to optimize our app and improve the user experience. Stay tuned.
Love it
Love the pics. When I first downloaded this app I could play on. Panoramic view but now I can’t. Can I change it back somehow
Response from developer
Hi, there. Thanks for your feedback. In order to accommodate more features, we have changed the interface of the puzzle. You can still zoom in on the screen by pinch by 2 fingers, you can also switch the background through magic hat, and use star props to help you complete the puzzle, when you are in trouble. We value your feedback and hope you could enjoy the new version. Please look forward to new features.
New update ruined game
Loved their puzzles before - play on my iPad - new update forces you to play in vertical position instead of horizontal. Puzzle pieces are now on bottom of screen instead of side. Also puzzle solving area is much smaller. Loved before - now I’ll delete. Too bad You have had MANY similar complaints since new update. Main complaint is not being to play in horizontal position on iPad. Are you planning to accommodate all your loyal users who are upset??
Asking again - are you planning to change app to allow both landscape and portrait solving. We new landscape option back!!!!
Asking again - are you planning to change app to allow both landscape and portrait solving. We new landscape option back!!!!
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Response from developer
Thanks for your feedback. In order to accommodate more features, we have changed the interface of the puzzle. You can still zoom in on the screen by pinch by 2 fingers, you can also switch the background through magic hat, and use star props to help you complete the puzzle, when you are in trouble. We value your feedback and hope you could enjoy the new version. Please look forward to new features.
Go back to the previous format
I used to love this app until the recent change. Absolutely hate it now that I can’t work in landscape mode. Portrait mode is so hard on the wrist. This app was my favorite; now it’s no longer enjoyable. Don’t understand why they felt the need to make this change. There response to our complaints is that they have added more features. What they don’t understand is that they have taken away the one feature we all liked and wanted.
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Why only portrait mode now?
One of my favorite things about this app was being able to do the puzzles while my iPad was in it’s protective case, which also doubles as a stand. The stand holds the iPad in landscape mode. Now the puzzle app only works in portrait mode, it will NOT rotate to landscape. I will not use the app now, it is not comfortable. Why change the fact that it could be used either way, to only one way now? Sent an email weeks ago to customer service, have not gotten a reply. Not happy.
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Please Remove Violent Ads
The puzzles are attractive and fun to play. However, there is no sound or background music. Also, ads pop up continuously and cannot be bypassed. It’s very confusing and difficult to return to the puzzle. Please correct this.
Additionally, I forewarn app developers that disgusting ads will not be tolerated. Ads for reality show games with spouses abusing one another or having illicit affairs and cruelly laughing at the pain caused to family members are not entertainment. If these ads continue to show up, your game will be deleted from my iPad.
Additionally, I forewarn app developers that disgusting ads will not be tolerated. Ads for reality show games with spouses abusing one another or having illicit affairs and cruelly laughing at the pain caused to family members are not entertainment. If these ads continue to show up, your game will be deleted from my iPad.
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The recent changes are not good
I will no longer recommend this app. The changes you say that are supposed to make the app better are only making it worse. Why did you change something that most people loved? Why is there no longer a horizontal picture? Also where did the lighter colors in the tray that holds the puzzle pieces go? You fixed that a couple of months ago now that’s gone too. That change only lasted about two months. The tray is so dark that you can’t see the darker pieces in it. You are obviously not reading the comments of the people who use and support this app. I have paid for this app but am very disappointed and am sorry I wasted the $10 dollars. Please read the comments and stop making random changes that no one has asked for or wants. This could have been a wonderful puzzle app.
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Response from developer
Hi, there. Thanks for your feedback. We will definitely consider your request in the future updates.
Ok….could be amazing
I like this puzzle app, the photos are clear and sharp, the cuts clean and varied, and they snap in readily when lined up. The double tray is helpful in sorting, and pieces overlayed on completed portions do not get swallowed as a new piece is placed,,,,but would like to have the ability to place pieces where I want them to go as I sort,,,not jump to the nearest piece on the board.
It would be awesome to be able to view a completed puzzle for more than 2 seconds before it disappears and the ability to change background and tray colors would be extremely helpful.
I bought the full version of the app and am enjoying the lack of frequent obnoxious zombie and war game advertisements. I have not explored the multiple little assists, nor have I used any of them, so I cannot evaluate their use at all.
Overall, it’s a nice puzzle app with good quality photos, great piece choices, a decent zoom feature, and reasonably priced.
It would be awesome to be able to view a completed puzzle for more than 2 seconds before it disappears and the ability to change background and tray colors would be extremely helpful.
I bought the full version of the app and am enjoying the lack of frequent obnoxious zombie and war game advertisements. I have not explored the multiple little assists, nor have I used any of them, so I cannot evaluate their use at all.
Overall, it’s a nice puzzle app with good quality photos, great piece choices, a decent zoom feature, and reasonably priced.
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No landscape orientation
Really liked this app and the puzzles but now when I turn my iPad I cannot do it in landscape mode! Don’t like the narrower version, harder to see and also don’t like the pieces on the bottom, much better on the side. If it’s not broke, don’t fix it!
Received an answer back from the developers but I have deleted the app, sorry but in my opinion they ruined it..
Received an answer back from the developers but I have deleted the app, sorry but in my opinion they ruined it..
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Don’t even bother
Who’s bright idea was it to interrupt your concentration with an ad? Who thought this was a good idea when working a puzzle? Now grant it I didn’t even finish the first one except the edging and the puzzle was only about 20 pieces start to finish, but had it been like the ones I’m accustomed to putting together, large, and tedious, and I was interrupted by an ad, that would have ended it for me. And so with that being said, I’m done with this puzzle. Btw, that one star is a minus. Not a plus.
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