The price to ride on this bus is extremely cheap and affordable, which is about the only pro this service has going for it. This app only works half of the time. 9 times out of 10 you won’t be able to get a bus at all. You can try to request a bus for hours without getting anything. It certainly isn’t “on demand”. However though that is extremely annoying I do understand that this isn’t Uber and that I’m not entitled to having a bus come whenever I please.
That being said I do believe I shouldn’t be lied to either. I got a bus pretty early this morning it told me It would be here in ten minutes, mind you it was raining today so I got to the stop with a couple minutes remaining and stood in the rain. All the sudden the estimated arrival time jumped from 3 minutes to 20 minutes- double the time that I had set to wait. I looked at the map assuming there might’ve been other pick ups and drop offs but nothing showed, and the bus driver was just going off into seemingly random directions. I ended up waiting the 20 minutes and soon I was told my bus had arrived, where? I looked around I knew I was at the correct spot as I had been picked up from this location numerous times, however there was no bus. I looked up and down the street and at the app, the app said it was right in front of me, which it simply couldn’t be unless it were invisible. A couple of minutes later I get a notification telling me that I missed my bus and that the driver had waited for me. And as I started to walk home I saw the bus exit the neighborhood next to where the bus stop was located. I could not be more annoyed with this app. It had unreliable time stamps, unreliable drivers, and no consistency when it comes to bus stops. The app showed that I was I the right spot and yet the bud never showed. Extremely disappointing.
No, I never ended up getting a bus, I just walked home and accepted it. Now I know that the estimated arrival time is an assumption of how long it may take. I understand that the bus may be 5-10 minutes late or 5 minutes early depending on many circumstances. However I can’t of a single excuse for making me wait 7 minutes then adding on an extra 20. Running a little late is acceptable but this driver wasn’t even trying to be on time.
I wouldn’t recommend using this service for anything remotely time sensitive, may it be college classes, work, important meetings or interviews as you will always be at risk of being extremely late or not being able to attend due to how unreliable this service is. Sometimes this service works like a charm and everything goes perfectly, other times- most of the time it will toss you into the mud.
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Indian Tree
huruma87
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