BPAS University User Reviews

BPAS University
BPAS University
Benefit Plans Administrative Services, Inc.

Top reviews

Leave a Review BPAS University
  • Terrible

    This site is terrible. After you log in you can not get to the claim submission page. It just goes blank.
  • Continual Problems

    App is slow loading, won’t open some pages. Getting to claims is impossible. Call customer service…..they are no real help either. Tried the BPAS U app and Claims App on three different devices and still having problems. I can’t wait to leave this company….they have gone downhill since started with them over 10 years ago.
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  • Access

    Trying to access one’s funds is extremely difficult, if not impossible!
  • App no good

    App is only a shortcut to a web browser. Constant troubles trying to login.
  • Not happy

    Terrible platform
    Never now if your in
  • New user

    The app log in does not work. I try to log in and get no response. I click different icons that have no logic and eventually I get to my information and even then I can’t navigate to other information. It’s amazing that I am getting this survey today 2-2-2023 when I just told a co-worker this is the worst app I’ve ever used. Which raises concerns about how you are managing my money.
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  • Pointless app

    This app is frustrating to use. Videos sometimes don’t play showing error message. To log into the app it redirects you to their website. And if you can log in after many attempts you can not make changes to your accounts. It’s just for viewing statements and balances. Useless.
  • Unnecessary App

    The app is no more streamlined or mobile friendly then the website
  • Review

    The app freezes up all the time and is a pain just to log in.. I’d like to also see what I contribute every transaction and that seems impossible to do
  • Login issues

    It isn as claimed at times you have to try a few times it would be easier if they allow facial recognition. But my biggest gripe is I want to see weekly updates because my job is supposedly paying us a portion and I don’t see a breakdown of what’s deposited weekly

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