Leave a Review BPAS University
Weak technology
Poor connection to actual account, lag industry norms, can’t believe I ha e to login to a mobile web page, this is terrible.this is useless grp
Truly absurd. Useless. Utter garbage.
The prior app at least had limited functionality and was formatted correctly for use on a phone. This app literally directs you to a web browser to log in on a non-mobile version of the BPAS website. Honestly can’t even see my 401k or HSA balance without flipping my phone on its side and doing all kinds of zoom out shenanigans. Not only that but the prior app no longer functions. So basically, this app has served to remove convenient mobile access for my accounts. Imagine that - releasing an app that effectively removes all mobile services for your customers. I can’t think of a better way to discourage a customer from using any BPAS product for anything, ever.Show lessJo736
Worse than before
How is being redirected to a web browser that the print is too small to read better? Not an app. How about taking of some of our fees and hiring an app developer? Can’t even see your balance.Xfin never
Just let me check my 491K
Too much ‘education’. I use the app to check my stocks. The older app just needed to be more like the browser version with respect to content.
And no FaceID for iOS?AtlantaHunts
Great Educational Tool
UBS UBSRey Infalible
Absolutely useless
Finally, I thought, after years of putting up with a very basic BPAS app which requires a manual login and shows you nothing but your account value, they'll have come up with something worthy of the year 2021. Boy, did I get that wrong. This is even worse: it doesn't show you anything about your account on the app. Instead it transfers you to a web browser to see your account details there, badly formatted in minuscule letters unsuitable for a phone. The rest of the content is pseudo-educational guff, presumably designed to entice you to buy their products. Truly awful. Every other financial institution I work with has a decent app with facial recognition which displays details of my accounts right there in the app. What on earth possessed them to think this was worth the time of day?Show lessbillyd9760
