A BIG OL MESS
the erin app is TERRIBLE. it constantly logs you out, it constantly has glitches and will crash when trying to use it.
I now can’t make maintenance requests in the app without it crashing
I now can’t make maintenance requests in the app without it crashing
Lag in Maintainance List
There's a bad lag in the Maintainance List and we have to force shut the app after looking at old jobs as the back button just freezes! Please fix asap as we pay alot for this app!
Doesn't Even Startup
Force closes on both mine and my Husbands' phones. We also never signed up for this app to begin with. It was forwarded to our email addresses...
Bad notifications and impossible to lodge apartment maintenance requests
Lodging apartment maintenance requests is no longer supported in the app. There used to be an option to lodge them, but now that option isn’t shown and, when trying to lodge one, you must select a ‘common area’. Moreover, the history of previously submitted apartment maintenance requests isn’t shown anymore.
Also, the notifications section is a pain. Once you open a notification, you can’t go back to the list as you were reviewing. It sends you straight back to the Home Screen, which makes checking notifications very complicated and makes you miss the notification you had just seen, so you might click it again.
Also, the notifications section is a pain. Once you open a notification, you can’t go back to the list as you were reviewing. It sends you straight back to the Home Screen, which makes checking notifications very complicated and makes you miss the notification you had just seen, so you might click it again.
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Response from developer
Thanks djncify, the "common area only" defects is a setting that is allocated by your building manager or your OC/Body Corporate. Whilst we appreciate the feedback on this matter, as this is not a setting we control and we would appreciate your understanding in amending this review. We would like to thank you for your notification feedback though :)
If I had a choice I would not use it.
There is a review from two years ago that
lists a set of issues - nothing has changed (e.g. passwords not integrated with keychain). The maintenance function only allows items to be entered and then you can not edit them and there doesn’t seem to be ability to attach notes.
lists a set of issues - nothing has changed (e.g. passwords not integrated with keychain). The maintenance function only allows items to be entered and then you can not edit them and there doesn’t seem to be ability to attach notes.
Smart Technology
Erin resident app is super easy to navigate, and has the capacity to expand its services based upon the needs of its users.
It is intuitive, helpful and an essential tool for the ‘time poor’ apartment resident.
It is intuitive, helpful and an essential tool for the ‘time poor’ apartment resident.
Finally! An app for my building!
I’ve lived in apartments for over 5 years now and finally someone has done something about it! Easy to use, user friendly and all in all, a great service!
Great app. Makes life much easier.
Before introduced to Erin app, we used to get physically fob/key from the building manger to access rooftop kitchen. Now, we have smart access, it makes apartment living much more convenient. Love the building info/document feature, smart parcel locker and key contacts. Keep up the good work!
Great app
Very easy to use, integration of parcel lockers is super convenient.
Great app, easy to use
Helps me manage any interactions with management easily/centrally and keeps me aware of building happening through notifications (as I never remember to check physical notice board).
