Just use Glovo or something
1. Poor functionality.
2. Customer service can take up to 5 hours to respond.
3. Food often takes up to an hour longer than advertised to arrive.
2. Customer service can take up to 5 hours to respond.
3. Food often takes up to an hour longer than advertised to arrive.
This is a very stupid app
I ordered food and it took them 3 hours before the respond to me and the still have the mind to reject my order after waiting for hours and they have not still refund my 8k till today 😡😡😡😡😡😡😡😡 that are poor in delivery before you get your food you will have stage till death 😡😡 I regret downloading this app
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Useless
Unreliable and inconsistent flow with the app and verification process.
Crashed the first time I used it and wasn’t verifying the second/last time I used it.
These bugs are extremely annoying and can easily be fixed, but Nigerians….
Crashed the first time I used it and wasn’t verifying the second/last time I used it.
These bugs are extremely annoying and can easily be fixed, but Nigerians….
Chowdeck
I like that they did really improve on their riders and the customer care is top notch as usual..they do need to work on the surge fees tho
Efficiency
Very easy and quick delivery always
A beautifully made product
A lot of intricate things were thought through. If every delivers in 30min be sure ChowDeck delivers in 15min
Please pick yourselves back up.
Chowdeck fell off. I do not know how. Chowdeck used to be great , the riders were not as rude from the jump once they pick up the call , the riders handled food with better care and most of all , I never had to wait for two hours to receive !! I mean this isn’t food court. How can I wait an hour 30 for food and ask for a refund and you tell me to wait that you are still finding a rider. I mean do I starve ? I’m more sad than disappointed at this point. Chowdeck used to be so good.
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Horrible. No empathy for users needs
They have become too comfortable and horrible in their customer care service. There’s no balance between users and vendors needs. Vendors takes precedence especially after a horrible mistake that could cause a sickness. These vendors are not made accountable and chowdeck does not care about their users. They only care about the money they make from these vendors no matter how horrible they are.
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Worst food service app ever
They just don’t deserve to be in service. Everything that could go wrong will happen on this app. Huge delays, wrong orders, bad service, not delivery at all while the customer already paid for the food.
Location
Why are you not delivering to Orita Challenge, the road network is good so I’m really confused as to why that’s a thing.
