Leave a Review Chowdeck | Food Delivery
Liars
I detest the fact that unlike Glovo Chowdeck lies on their order tracking. Why will you indicate that the order is ready when it is only started when the Rider arrives at the restaurant? Shoddy businessAri babe
Love your service
Fast and reliable mostly from Adunni buka 🙂 and chicken republicBädböy
Disappointing
If they can’t keep up with the logistics of good delivery service, then they need to reconsider the business. Orders take forever to get to you. Not talking 1 hour late but 2-3 hours lateCuztomerr
Delivery service becoming too slow
Their delivery service is now slow. They are getting too comfortable really plus they don’t even care about customers complain to then the vendors are always right even when they send us the wrong orders.thatorangegirl
Rude and Unprofessional Riders
Chowdeck app is great! But riders are extremely rude. Rider kept raising his voice at me despite not being at my exact location, uses foul language and was extremely unprofessional. Eventually delivery was canceled and the rider still didn’t deliver my food neither did he call also. Instead he kept lying to the customer support that I told him to come into my house and he refused, and they chose to believe him. It’s definitely my last time here.Show less1Eboy4emeka?
Unresponsive customer service
For a food delivery platform, customer service should be as important as the product quality. I placed an order from a restaurant at Chowdeck where my order was delivered with some incorrect items and some of my requested items completely missing.
Chowdeck’s platform has glaring gaps in the following way:
- no way to contact the store. Tried contacting the business through their Google my business page and no luck either.
- delayed customer service. I reached out to chow deck about the issue with my order, there’s no way to call anyone, I’ve been waiting over 24 hours from a response from their customer service team through the app, Twitter and Instagram.Show lessChristian through buddy
Great delivery
First time using the app, sent an order to my crush's office 😂😂 and it was perfect 👌goodnessifejesu
Slow delivery and misleading updates on the app
Last time I’m ordering from Chowdeck as they’ve really fallen off. They won’t have riders available yet the app will say otherwise, leading to long wait times. I’ve had to call the restaurants directly only to find out that the rider never got to their restaurant despite what the app updates shows! Poor service all around and customer rep is not timely.Show lessMayoOgun
Ordered food but I was scammed with this app
I ordered and they updated the app that the rider has picked my food I didn’t later gett the food even after I complaint and I did so much and I asked for a refund they told me they’ve created the transfer, but I didn’t get it so I guess this app is a scamMRF00
Long hours delivery
After today I can’t patronize your brand again aah food will use 4hrs before it gets to someone vendor will do their own rider will do their own ..it’s unfair to Oder food and it comes after 3-4hours someon will be too hungry to eat the foodBello_bitcoin
