Casa
Kind of annoying on playback
Response from developer
Thank you for your feedback, when the recording is set to (motion + 24/7), playback will start at the beginning of the selected day, other services like cloud door phone cameras start at the most recent event, which differs from 24/7 based recording. Your recorder should work reliably, and in case you face a technical issue please start a support ticket at https://www.camius.com/support . The issue you described could be due to a faulty HDD so please check your HDD health, we recommend turning on auto-reboot either weekly or daily. You can also reboot your recorder remotely using the Camius View app, go to Configuration > System > Maintenance > Auto Reboot > Date, and type the current time then click reboot. We always strive to provide the best possible experience and support for all users, and we’re here to assist with any issues you may have.
Kind of annoying on playback
Also not so friendly interface for casual and new users. Too techy.
NVR likes to take a vacation sometimes as well so we have to go wake it back up by unplugging it and plugging it back in. Wish we could do that via the app. Makes it impossible when on vacations and of course, it WILL happen when you are on vacation so the house isn’t protected at one of your the most important times you need it.
Hard time connecting
Response from developer
Hi, thank you for your feedback, if you face this issue again, please consider the following: 1- Start a support ticket at https://www.camius.com/support and we will make sure to provide technical support and help resolve the issue. 2- Consider switching to P2P method instead of IP, it is 100% reliable. These articles should also help: https://www.camius.com/camius-app/ https://www.camius.com/access-my-ip-cameras-on-camius-view-app/
Good app but…
Response from developer
Hi, we appreciate your feedback, if you face this issue again please check the following: 1- Update the Camius View app to the latest version. 2- Adjust the time and date on the recorder to the current time. 3- Make sure the Motion Recording Schedule is highlighted for the desired time period. The Camius recorder line now supports smart motion for vehicle and pedestrian detection, this reduces false alarms. Here's an article with steps to configure motion detection and recording: https://www.camius.com/how-to-activate-motion-detection/ Please reach out to our support team for any questions at https://www.camius.com/support
Not working on iPhone 13 pro after latest iOS update
Response from developer
Hi, we strive to maximize the compatibility with all possible iOS versions, please try deleting the app and installing it again. Thank you for your feedback!
Jeff
Jeff
Response from developer
We appreciate your feedback, our development team continues to improve the app to make it easier for our customers to use, please try the latest update, it brings many improvements to the app.
Good for monitoring but where are my recorded snippets?
** updated** you’ve got to swipe to get the sidebar to see local recordings. They are there, it just wasn’t intuitive fit me. From 3 to 5 stars though!
