It was easy to learn how to use and understand, which I appreciate. Loads quickly. Can manage all my products.
It seems that everyone raves about the storypod and the app so this is going to be a very unpopular opinion but I absolutely hate both the storypod and the corresponding app. The storypod itself seems to constantly disconnect from the internet with seemingly no reason. The app constantly crashes or sits on a white loading screen. Sometimes it gives me a “network error!” message and no amount of reloading gets it to work. The storypod is also not as user friendly as I’d expect. It seems like it takes forever to respond to pressing of the physical buttons. Also the settings for things such as the white noise, etc. where you set corresponding timers is basically completely broken. Also, add to the fact that virtually every single craftie is sold out, there’s not a whole lot my kids can do with the storypod since you have to have the crafties and other specific items to get full functionality. I’m very disappointed because it’s so popular but I will never recommend this to anyone and am contemplating just trashing it.
Would be great if my daughter could use it. Cannot get it connected to wi-fi because the option “ok, ready to connect” isn’t visible under the instructions to connect and the screen doesn’t scroll up or do anything else!
I was super excited to get this for my children but am very dissatisfied with the app. Connecting to Wi-Fi was a task. Now that we’re connected, my storypod isn’t showing in the app therefore I’m unable to load/see the crafties or make any customizations to the storypod. I’ve factory reset the device to ensure it is functioning. If the app was better, I would love this even more. Please help!!!
Developer Response
We are so sorry that you are experiencing difficulties with your Storypod app. We would love to be able to troubleshoot the issues you are experiencing. If you have not done so already, please contact Storypod Support at help@storypod.com to get these issues resolved. Thank you! Best Regards, Team StorypodOur daughter absolutely loves her StoryPod and Crafties. Such a well thought out product as it’s fun for her (and the rest of the family), intuitive, promotes learning and storytime while eliminating additional screen time. The production quality of the stories and songs are incredible. Love that each Craftie has its own unique stories and music. The app is so great - after our daughter falls asleep we can remotely turn it off or set a timer. We can also adjust the volume. Would recommend this to anyone with kids as they’ll absolutely love it. To top it all off, the customer service I’ve received is top tier - there is truly no comparison.
Developer Response
Thank you so much for your kind words! it means the world to us that we have been able to make such an amazing impression upon you. Please never hesitate to reach out to us at any time, for any reason! From our Storypod family to yours, we wish you all the best and many hours of Storypod fun! :-) - Team StorypodI cannot say enough about this product…! As a family we prioritize story time with our boys, but life sometimes gets in the way. In the past we had used a leapfrog story teller but were disappointed in how easily it could break (plastic and kiddos on bunk beds, not the best mix). Storypod has been a God sent! The pod itself is very tough and the ‘craftie’ options are a brilliant twist and add-on to pod. My boys LOVE to choose their craftie and then snuggle with the others awaiting their turns to be played. Each craftie has a purpose (songs, types of stories, games) and new ones are often released to keep things interesting. The owl craftie can be customized with stories read by you or a family member. We LOVE this craftie!!! I have recorded their nighttime songs on Owl and now if mommy isn’t available for nighttime routine due to work or other, boys have their Owl that will play mommy singing to them.
Regarding customer service, I couldn’t be more pleased. Shipping is very fast and response time to emails is less than 24 hours. In the customer service world- that’s a huge win! I’ve contacted them a couple of times for troubleshooting and inquiries and Storypod has not only been helpful, but noticeably caring.
Buy this, worth the investment. My kiddos ask for extra story time every night. First they read, then it’s time for their craftie friends!!! Thank you StoryPod!
Developer Response
Thank you so much for your really kind words and amazing feedback! We are so happy that Storypod has been able to make such a positive impact on you and your kiddos, and especially love how the recordable iCraftie Owl has helped with your nighttime routine in such a sweet way. From our Storypod family to yours, please do not hesitate to reach out to us any time you have any questions, or if you would simply like to share your Storypod experiences. :-) Thank you!!! - Team StorypodAbsolutely love our storypod, our 3 yr old son is obsessed. We love that it has so many features. I honestly cannot say enough good things about this product in general, we use minimal TV and it’s been great for bedtime and longer car rides.
A few requests
** it would be so nice if I could use the timer when it’s not connected to the internet. **
** the light on the top is really bright when playing a story, it would be great if it was a red light or something dimmer than the white/blue**
** our owl/ own story recorder sometimes takes a long time to sync with newly recorded stories**
Other than that it’s amazing. Thank you!
Developer Response
So glad that you are loving your Storypod! We love knowing that Storypod is a hit wherever you go with your kiddo! Also, thank you so much for the suggestions and comments. We always appreciate valuable feedback such as this! Please feel free to reach out to us at help@storypod.com at any time to share your suggestions or to ask any questions. Thank you!!!Love the device!
One technical complaint: Please fix the wifi password validation error suggesting it won’t work with a password longer than 50 characters. Other devices have no problem connecting.
Developer Response
So glad that you are loving your Storypod! Also, thank you for the suggestion regarding password character length. Please feel free to reach out to us at help@storypod.com at any time to share your suggestions, or to ask any questions. Thank you!!!My kids love it! Storypod keeps them entertained, so I can actually get things done. It’s like having a little helper! They love the catchy songs, and I really love that you can change the setting to switch it between English and Spanish. We use both!
The finish and the details far exceeded my expectations!!Congrats!! My kids (8ys/3ys) are loving it!
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