Terrible app with no way to feed back
Our school has just moved over from another platform to this one. It is so unbelievably basic in its design an operation, it is a clear display of a money grab with no passion.
The main issues I have are:
Having to log in using an email address and password each time. There is NO support for autofill passwords - trying to do so kicks the users back to a ‘accept terms’ screen. This means having to manually enter details - no, you can’t copy a paste, as soon as you leave the app, you get kicked back. This means memorable passwords are best, reducing security.
I am logged out all the time, making the process above even more frustrating - what about using biometric logins?
The messaging is awful - with no way to ‘mark as read’ or delete. You have to open each message one at a time (and then you have to wait for it to open).
The ‘feedback’ function… leads to a dead page!
Then you go to ‘bookings’ and you have to Log in… again!!!
This is supposed to be an app for busy parents, but is a source of massive time wasted… I wish our school had moved elsewhere.
The main issues I have are:
Having to log in using an email address and password each time. There is NO support for autofill passwords - trying to do so kicks the users back to a ‘accept terms’ screen. This means having to manually enter details - no, you can’t copy a paste, as soon as you leave the app, you get kicked back. This means memorable passwords are best, reducing security.
I am logged out all the time, making the process above even more frustrating - what about using biometric logins?
The messaging is awful - with no way to ‘mark as read’ or delete. You have to open each message one at a time (and then you have to wait for it to open).
The ‘feedback’ function… leads to a dead page!
Then you go to ‘bookings’ and you have to Log in… again!!!
This is supposed to be an app for busy parents, but is a source of massive time wasted… I wish our school had moved elsewhere.
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