Our school has just moved over from another platform to this one. It is so unbelievably basic in its design an operation, it is a clear display of a money grab with no passion.
The main issues I have are:
Having to log in using an email address and password each time. There is NO support for autofill passwords - trying to do so kicks the users back to a ‘accept terms’ screen. This means having to manually enter details - no, you can’t copy a paste, as soon as you leave the app, you get kicked back. This means memorable passwords are best, reducing security.
I am logged out all the time, making the process above even more frustrating - what about using biometric logins?
The messaging is awful - with no way to ‘mark as read’ or delete. You have to open each message one at a time (and then you have to wait for it to open).
The ‘feedback’ function… leads to a dead page!
Then you go to ‘bookings’ and you have to Log in… again!!!
This is supposed to be an app for busy parents, but is a source of massive time wasted… I wish our school had moved elsewhere.
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Kempathonnodge
Billybob345
Mojo-Jojo-123