UltraPro User Reviews

UltraPro
UltraPro
Jasco Products company LLC

Top reviews

Easy to use and great for a 12 yr like me!<3

It was very easy to use for my lights in my bedroom and it was very fun to do!

Terrible

Malfunctions all of the time….total waste of money! Updated phone and lost everything stored. Moving to Feit Electric….more stable and easier interface!

Response from developer

Thank you for your review. Your honest feedback is the key to helping us improve our product and future customer experiences. If there is anything we can do to improve your overall experience, we would greatly appreciate the opportunity.

Super cool light plugs with timer options

I use these for the lights in my spare bedrooms to turn them on a timer on the evenings as a security feature. Super easy to connect to the network and program. LOVE them!

I LOVE THIS PRODUCT

This product is just amazing!!! Buy it straight away!!! I love it!

Not great

Dusk till dawn feature is limited. I want it to turn on at dusk, but turn off at 10pm. It doesn’t let me do that, it only lets me set it to turn off up to five hours before dawn. I wish they would provide an update to address that. Also, currently it won’t even let me set a schedule, just says loading failed try later. And it keeps telling me I have a bad connection, but the switch is only 10 feet away from my router, and we have gigabit internet.
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Very Poor Quality

Devices frequently go off line and require lengthy reconfiguration. Using Verizon Fios Gigabit router and WiFi. Other connected devices (thermostats, irrigation system, appliances, Sonos, etc.) do not experience the same issues. Do not buy UtraPro devices.

Easy to use and set up

I have enbrighten cafe lights hanging from my park model awning at a campground in northwest Wisconsin. I bought the smart switch to use with the cafe lights for nights when we come in late and I will be able to turn on the lights with my phone. We normally don’t go out at night since we are in our seventies. But in two weeks due to a schedule conflict we will have to drive up at night and I want the deck lit when we arrive so I finally plugged in the smart switch. It was easy to set up. Needs to use the 2.4 Wi-Fi system which I thought would be a problem but it was not. It immediately recognized the new device and it was up and running within a minute. Love the idea that I could put it on a timer and also could control from my phone. I am so happy with this that I spent another $300+ on lights and switch for my patio at home. Now I just need my grandson to come over and hang them for me.
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Unreliable

Constantly looses connection turns on when not scheduled won’t turn off
Very unreliable

The worst in technology and customer support

The mal function all the time . Set up the tining is not working at all and I have tried to reach technical and they are horribly to deal with .

Response from developer

Hello Valued Customer, thank you for your review. Sorry for the inconvenience, this is certainly something that we did not expect to occur. We would love to work with you directly to help walk you through the troubleshooting steps for this product, so you can enjoy our product to its full potential. please give us a call at 1-800-654-8483, press option 2

What a difference

I bought this smart plug to help with my Christmas lights. Wow what a difference it makes. Not only can I control it from the app but I can set parameters so the blow up decorations are turned off in high winds.

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