Leave a Review Snowbird Resort
Tracking
The tracking does not work on the app and every time I try to track I start to track it says in my stats no stats yet start tracking. It is so frustrating I have tried deleting the app deleting my account nothing works. Fix the app please!!!Nissim wachtel
Developer Response
Hi Nissim, Thank you for riding at Snowbird and for trying out the app. We apologize for the tracking issues you experienced last season. The most common issue we've found is around the battery saver mode setting. We'd love to help you gain back those well earned stats next season. Feel free to reach out to marketing@snowbird.com or stop by our office at the start of the season and we'll make sure everything's all good to go!Notifications need some work
Love the app. Real handy when on the mountain. HOWEVER, notifications are binary, on or off. This app really needs a better option, like allow when using app. I don’t want to know what lifts are running when I’m on the east coast. And I don’t want to forget to turn them back on when I head to SLC again.Show lessRacespleen
Developer Response
Hi Racespleen, Thanks for using the Snowbird app and for riding The Bird! We appreciate the feedback and we're constantly working to improve how we send timely notifications and we definitely don't want to inundate you with unnecessary notifications. Currently we send lift opening/closure messages to app users who has opened the Snowbird app within the last week. We are looking at some potential features to give more customization around app notifications. Keep your eye's peeled for future updates!Snowbird just wants your money
The app is only there so they can try to sell you a fast pass every single day it snows. They’re like “oh it snowed 1/4” , you wanna enjoy this sick powder day?!? Well upgrade your pass and skip the line 🤪.” Nobody wants to pay extra money for your already trash parking and long lift lines.Westachino
What happened?
The tracking used to be spot on for me in seasons past, but this year it just has not been it. At first it just missed tram rides, but would still give me the runs from that lap. Now today it missed two whole laps (Zoomer->Little Cloud->Great Scott-> Wilber back to the bottom of Zoomer, and a run through Get Serious) shorting me nearly half of my vert for the day!!!Show lessAchillenD
Developer Response
Hi Achillen D, Thank you for using the Snowbird App and riding Snowbird. I'm sorry the tracking wasn't as dialed for you this season and we'd love to get it back in working order. We've seen some battery saver app releases that cause guests to have to make additional adjustments to their phone settings that generally fix these tracking issues. If you'd like to give the Snowbird App another try next season, feel free to email us at marketing@snowbird.com or stop by the Marketing office and we'll help make sure you're ready to make it to the top of the leaderboard! Cheers and pray for snow,Bug Report
This app is amazing. My family and friends love it. However, there are people on the leaderboard who register 40 TOTAL LIFTS in a single day. I’ve done the math, and this is practically impossible. Snowbird is open from 9am - 4:00pm. This is 420 minutes. Assuming you do Peruvian the entire day, an 8 minute chair ride 40 times is 320 minutes. That gives you 100 minutes exactly to do 40 runs, averaging 2.5 minutes per run. This also means there are 0 breaks for stopping, no bathroom breaks, no lunch breaks. Even if you did Wilbere from 8:30-9 and 4-4:30 it still just isn’t possible for someone to sustain that speed and energy for a whole day, let alone the whole season.
There’s a bug in the system counting extra vertical feet / lifts. And the vert feet doesn’t add up with the lifts. Would be AWESOME if you guys could check out and fix the bug, considering people actually win prizes end of year for these stats!
Positives are you can track and meet up with family and friends and see all the runs you did, even the time of day and what lift it’s from. That’s super cool this year! LOVE it
Would otherwise be a 5 star app <3Show lessDngaster
Dear snowbird
Snowbird needs to get their act together most of the problems in the canyon revolve around you. I have been skiing at snowbird since I was born. I try to go up everyday after school. Snowbird can fix traffic issues, parking issues, and so much more by simply removing ikon pass or reducing the number of ikon passes aloud in the resort. Don’t punish the people who paid exclusively for your resort. Of course this is a stretch but it makes me so sad to see the state our canyon is in. Thank you to the employees that keep the mountain running and dealing with corporates selfish money loving schemes.Show lessianmoelarsen
Love it.
Works great and is simple to use. Thanks.Hou1997
Developer Response
Thank you so much for using the Snowbird app. Happy skiing/riding!Wow
Game changing be able to see where you’re friends and family are! Plus, all the updates on lifts and weather 💘ckc🤷♀️
Developer Response
Thanks so much, we're so glad to hear you're enjoying the app. Keep your friends and family close... even on a powder day! Happy skiing/riding!Great job!
Love all the info and the tracking functionality.crookette
Developer Response
Hi Crookette! Thanks so much for your review and we're glad to hear you're enjoying the tracking features. Happy skiing/riding and we'll see you on the mountain!Doesn’t appear to save state between phones
Tracking feature is nice for friends. Now I track using Strava, Ski Tracks and this. Switching to a new phone, it doesn’t appear to load state after “registering” on a new phone and I’ve lost my previous stats.Bigsakana
Developer Response
Hi Bigsakana, Thanks so much for using the new Snowbird app. I'm sorry to hear that you last your previous ski stats. If you're moving to a new device, you can regain all of your previous tracking stats by visiting More> Settings> Restore Tracking Stats. You'll receive a code to your email associated with your account. Once you've entered your code, all of your ski tracking stats will be combined, even if you've been tracking on your new device. Feel free to email me at info@snowbird.com if you have any issues combing your stats and I'd be happy to help out!
